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Say Customer Service and Mean It

Supply Chain Shaman

In my work with clients, customers bandy about the term “customer-centric supply chain.” Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. A customer-centric supply chain is easier to say than implement.

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This Week in Logistics News (July 23 – 29)

Logistics Viewpoints

With its commitment to have all 100,000 electric delivery vehicles on the road by 2030, Amazon will save millions of metric tons of carbon per year. Since it began testing at the Minneapolis facility in late 2020, Target has added five similar hubs where ready-to-go packages are sorted and grouped together to create dense delivery routes.

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Do People Skills Matter in the World of Logistics?

The Logistics of Logistics

Even as the industry is becoming more data driven than ever before and cutting-edge software is increasingly used to manage freight from start to finish, the development of your sales team is still important. According to Supply Chain Quarterly , Quarter 4, 2011 issue: “Supply chain scorecards typically focus on operational metrics.

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How Crisp equips Target vendors with actionable business intelligence

crisp

From automated Monday morning recaps to a customizable report builder with over 5,000 key Target metrics, SOLYS by Crisp streamlines operations and drives growth for vendors in their Target partnership. Many top CPGs already rely on SOLYS—either directly through Crisp or via a SOLYS-enabled broker. retailer account.

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You are Here!

synchrono

There’s one sure-fire way to tell when someone has lived in Minneapolis long enough to be called a Minnesotan. Transportation – Unnecessary movement of material through the facility/supply chain. Each of these types of waste has at least one metric associated with it. . . Where to Start Your Lean Journey.

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28 supply chain professionals share the biggest challenges of supply chain management

6 River Systems

Supply chain management is a multi-faceted process with many stakeholders and even more moving parts. New technology aims to make the supply chain more efficient, yet investing in the wrong technology further complicates productivity while hindering profitability. Here’s some research on this topic.