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5 Reasons Why Manufacturers Who Focus on Customer Experience Will Win

GlobalTranz

Manufacturers have always struggled to know their customers. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service. But, how do manufacturers turn their focus to the customer experience? Determine What Customers Want Today.

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Building a Triple A Supply Chain: Ten Tactics That Work

Supply Chain Shaman

We consistently see that companies focused on functional excellence–a focus within a functional silo like manufacturing, transportation or distribution– or singular metrics– like inventory or costs– underperform against their peer groups. Reward teams for cross-functional metrics. What did we find?

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Misnomer

Supply Chain Shaman

They had seen my videos on the website and needed a speaker for their global kick-off meeting. Proudly, I had led my division to have the lowest manufacturing costs with the highest Return on Assets. Today, 60% of sourcing organizations and 45% of manufacturing organizations report through the supply chain organization.”

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Top Talking Logistics Videos and Posts in 2018

Talking Logistics

logistics executive at manufacturing company. “I In the meantime, in case you missed them the first time around or want to watch/read them again, below are the most popular Talking Logistics posts we published this year and the video episodes we aired during the second half of the year. I like that.

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AGCO: Driving a Digital Manufacturing Transformation

Supply Chain Shaman

While many employers would have penalized the employees for tablet breakage , Peggy explored the world of wearables to enable her digital manufacturing transformation. AGCO’s culture of innovation policy deployment enabled employees to pioneer a technology solution for manufacturing. Improvement in Digital Manufacturing.

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Reduce Costs: Invest In Talent

Supply Chain Shaman

In manufacturing-based companies, 70-80% of costs are in the processes of source, make and deliver. We analyzed the impact of 150 factors on 493 financial metrics for the period of 2004-2016. With the flurry of M&A, industry consolidation, outsourcing, and downsizing, the gaps for North American manufacturers are increasing.

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Mastering Digital Manufacturing: A Diagnostic Tool

QAD

In its 2021 survey, Deloitte once again affirmed the fact that more digitally mature businesses outperform industry averages on a variety of financial metrics. Did You Miss the QAD Tomorrow: Digital Manufacturing Event? How Do Manufacturers Optimize Digital Manufacturing Efforts? And we couldn’t agree more.