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5 Reasons Why Manufacturers Who Focus on Customer Experience Will Win

GlobalTranz

Manufacturers have always struggled to know their customers. But, modern businesses have grown to encompass an omnichannel sales opportunity. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service. Determine What Customers Want Today.

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E-Commerce Shipping: Why Shippers Are Mastering E-Commerce to Go Omnichannel

GlobalTranz

The answer lies in developing omnichannel experiences for customers, unifying the online and brick-and-mortar experience into a seamless shopping journey. Unfortunately, shippers may overlook the biggest obstacle to omnichannel, developing effective e-commerce shipping practices. GET YOUR COPY HERE. Download White Paper.

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Manhattan Associates Releases a Ground-breaking Supply Chain Planning Solution

Logistics Viewpoints

Manhattan Associates, a leading supplier of supply chain and omnichannel management software solutions, recently had a major product release that will shake up the supply chain planning market. Manufacturers refer to it as the “shop floor to top floor disconnect.” The BOM transformation creates a feasible plan for procurement.

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The VF Corporation Invested in Supply Chain Agility Before COVID Made “Agility” the New Buzzword

Logistics Viewpoints

Mr. Bailey has worked most of his career at VF – as an industrial engineer in facilities, in strategic sourcing, running offshore operations, and now as the person in charge of the company’s entire supply chain. VFC’s supply chain sourced over 410 million units of apparel, footwear, and accessories in their last fiscal year.

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Artificial Intelligence and Omnichannel Operations

Enterra Insights

Many analysts believe the future of retail rests on the shoulders of omnichannel operations powered by artificial intelligence (AI). James D’Arezzo, CEO of Condusiv Technologies, writes, “Any retailer that wants to be competitive knows it must offer a seamless omnichannel experience to its customers.”[1] ”[3].

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Top 6 Retail Trends & Supply Chain Planning Challenges in 2023

Logistics Viewpoints

Continuing Disruptions in Transportation and Sourcing Materials After the pandemic, retailers are faced with new challenges and disruptions due to global conflicts, trade restrictions, and now recessions. They are more likely to shop for discounts and sales and may delay purchases of some items.

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Consumer Packaged Goods Manufacturers and Consumer-centric Supply Chains

Enterra Insights

Consumer packaged goods (CPG) manufacturers and their end-customers constantly engage in a complicated dance that has no choreographed steps. Sometimes CPG manufacturers take the lead and sometimes consumers take the lead. Most business consultants today urge CPG manufacturers and retailers to become consumer-centric and demand-driven.