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Say Customer Service and Mean It

Supply Chain Shaman

Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. I now go to the local coffee shop. Customer Service Failure.

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Forward Buying and Inflation

New Horizon Supply Chain Blog

Source: Data from the Federal Reserve Bank of Minneapolis. With inflation under 3% for most of the last few decades, most forward buying (also called investment buying) by wholesalers and retailers has in recent times been in response to promotional discounts offered by manufacturers. Introduction. Background on Forward Buying.

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Jaro Caban: “Establishing S&OP is a challenging journey”

Supply Chain Movement

Thirdly I have set up global raw material supply (GMS), a supply entity that consolidates CAN’s global purchase orders and global vendors to plan and deliver raw materials for our manufacturing sites. GMS is a team of nine people based in Rotterdam, Shanghai and Minneapolis. and some macro ingredients, for their own segments.

S&OP 107
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28 supply chain professionals share the biggest challenges of supply chain management

6 River Systems

Our supply chain involves a contract manufacturer, a third-party testing facility, warehouses to store inventory and a freighting company. For example, if my contract manufacturer is late with an order it can cause me to incur excess costs with the freighting and warehousing companies, respectively.

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Ripped from the Headlines: More Supply Chain Trends in the News

Talking Logistics

Lingerie maker Victoria’s Secret looks to uncover supply chain issues (Reuters) and Target invests in Minneapolis start-up that helps retailers monitor supply chains (StarTribune). L Brands is the latest in a growing number of U.S. L Brands is the latest in a growing number of U.S.