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Say Customer Service and Mean It

Supply Chain Shaman

Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. I now go to the local coffee shop. Customer Service Failure.

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This Week in Logistics News (July 23 – 29)

Logistics Viewpoints

With its commitment to have all 100,000 electric delivery vehicles on the road by 2030, Amazon will save millions of metric tons of carbon per year. Since it began testing at the Minneapolis facility in late 2020, Target has added five similar hubs where ready-to-go packages are sorted and grouped together to create dense delivery routes.

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How Can We Use Emerging Technology To Improve Community Nutrition?

Inmar

At the same time, we learn from Chicago magazine’s 2012 coverage of a Joint Center on Political and Economic Studies report that life expectancy may be lower for those living in food deserts. One example is the North Market in North Minneapolis, an Inmar client in one of the country’s largest food deserts.

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28 supply chain professionals share the biggest challenges of supply chain management

6 River Systems

Our supply chain involves a contract manufacturer, a third-party testing facility, warehouses to store inventory and a freighting company. For example, if my contract manufacturer is late with an order it can cause me to incur excess costs with the freighting and warehousing companies, respectively.