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Procurement Analysis: a Game Changer for Purchasing Strategically

Precoro

With the global market expansion and deepening supply chain complexity, the roles of procurement leaders have evolved from tactical to strategic. Nowadays, procurement departments not only focus on the day-to-day buying operations but also search for the most efficient ways to go about them. How often do purchases happen?

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Time for a Supply Chain Metrics Cleaning

Logility

Ask yourself, “Are your supply chain metrics bogging you down?” ” To manage a supply chain containing complex dependencies between teams, departments and partner companies across international boundaries requires a rich set of metrics. Functionally isolated metrics lead to sub-optimized supply chain performance.

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Time to Look into the Future of Procurement!

Supply Chain Game Changer

Check out What Exactly Is Procurement? And What is Purchasing? There has been transformation in the Procurement function over the past decade. From the starting point of the traditional buy-sell, transaction-based purchasing, the practice has moved through stages of change that redefines most aspect of the business.

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Can Artificial Intelligence Provide a Genuine Customer Experience?

Enterra Insights

Blair Pleasant ( @blairplez ), President and Principal Analyst of COMMfusion, reports contact centers are turning to AI to assist both agents and consumers. ” However, she reports that the human touch remains an important part of customer service. ”[3]. ” Personalization is also a form of acknowledgement. .”[5]

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Artificial Intelligence: Try It You’ll Like It

Enterra Insights

This system ushers in a new era of AI-enabled management science by merging cutting-edge analytical techniques with a business’ data and knowledge to Sense, Think, Act, and Learn ® on enterprise data to meet the changing needs of the market. You can watch a concept video by clicking on this link.

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Industry 4.0 Success Depends on Cognitive Technologies

Enterra Insights

Supporting this, a recent BCG report highlighted that “AI will be a must in the post-COVID world.”[1] Advanced robots that can recognize objects and handle tasks that previously required humans will promote the operation of factories and other facilities 24/7, in more locations and with little added cost. ”[2].

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Customer Experience and the Human Touch

Enterra Insights

Today, with more consumers than ever taking the digital path to purchase, customer service is often an on-line-only experience. Marketing expert Tom Martin ( @TomMartin ) reports, “In 2018, PwC research found that 82% of U.S … AI-generated templates can simplify knowledge base updates. ”[1].