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A Practical Guide to Setting Up a Supply Chain Analytics Center of Excellence

AIMMS

Getting buy-in agreement and changing your company culture to embrace analytics is often more difficult. A Supply Chain Analytics Center of Excellence (COE) can help you start off with the right team structure, engage the right stakeholders and put you on the right path to implementation. How do you get buy-in and agreement?

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Changing Mental Models

Supply Chain Shaman

We finished our report on the maturation of hospital supply chains , and I have put the finishing touches on the Healthcare Supply Chain Index for this Thursday’s webinar. In the last five years, while the physician is still important, the buying decisions transitioned from the supplier to the care provider.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. 6 Examples of Excellent Customer Experiences. When making purchase decisions, brands who demonstrate care for others can offer a competitive advantage.

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How Do We Heal the Healthcare Value Network?

Supply Chain Shaman

Last week, at Supply Chain Insights , as part of our monthly webinar series, I hosted a panel discussion on the current state of the healthcare value network. Hosting this webinar series is one of the favorite parts of my job as the Founder of Supply Chain Insights. I think both factors are at play. Focus on Value-based Outcomes.

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A Practical Guide to Setting Up a Supply Chain Analytics Center of Excellence

AIMMS

Getting buy-in agreement and changing your company culture to embrace analytics is often more difficult. A Center of Excellence (COE) can help you start off with the right team structure, engage the right stakeholders and put you on the right path to implementation. How do you get buy-in and agreement? Business understanding.

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Reynolds’ Continuous Improvement Journey Across a Dynamic Supply Chain

Logility

As Raheel Hussain, Director of the Supply Chain Center of Excellence at Reynolds Consumer Products notes during a recent webinar , a level of synchronization is critical to systemically share information and cut down the constant offline back-and-forth (conversations) between different functions.

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Why the Traditional Approach to Buying Supply Chain Planning Systems is Flawed

ToolsGroup

Lora Cecere, founder of Supply Chain Insights, noted in a recent webinar that a common outcome of these failed implementations is that supply chain organizations end up in “Excel ghettos where lots of people are touching data but not improving it.”.