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As my arms stretch forward to pull for the next lap in the summer heat, three thoughts circulate in my head. (I often write my blogs in my head as I swim. The rhythm of a lap swim helps me to think better.). During the swim, my mind races with many thoughts. Life for the supply chain leader is more complex. Shortages. Baby formula. Semiconductors. Tampons.
Today, there’s little reason for customers to stick with a company if they are not satisfied. Competition is intense. There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.
Inflation is starting to impact the retail sector in significant ways. Some experts believe artificial intelligence (AI) capabilities will help retailers find their way through these volatile times. Even if inflation wasn’t an issue, Richard Kestenbaum ( @RKestenbaum ), Co-founder and Partner at Triangle Capital LLC, insists, “Artificial intelligence will be important at every level of retail.”[1] According to Kestenbaum, some retailers don’t understand AI’s importa
Brian Amend, Senior Director of Supply Chain Systems at Walgreens. You hear the term “digital transformation” everywhere. That means different things to different people. But one thing many would agree it means is putting in new applications where none exist, or perhaps more often, tearing out old legacy applications and replacing them with more modern software platforms.
Procurement leaders are at a pivotal moment. With CPOs playing an increasingly strategic role, it’s time to leverage innovation and technology to drive resilience and efficiency. Download The 2025 Annual ProcureCon CPO Report to uncover key insights to thrive in a dynamic procurement landscape. What’s Inside: How CPOs are driving strategic decision-making and technology adoption The top priorities and challenges for procurement in 2025 Why AI, sustainability, and data analytics are essential for
Google Cloud Supply Chain with Paula Natoli. Paula Natoli and Joe Lynch discuss the Google Cloud supply chain and the solutions they provide to their logistics and supply chain customers. About Paula Natoli . Paula Natoli leads Google Cloud’s Supply Chain & Logistics Industry Solutions for the Americas regions, partnering with customers to deliver exceptional customer satisfaction through supply chain technology excellence.
There is a rising trend towards incorporating sustainability in supply chains growth strategies, particularly as economies transition towards a post-pandemic outlook. In fact, 64% of CFOs believe that an Environmental, Social, and Governance (ESG) program can improve their company’s financial performance. Given that many supply chains are still attempting to balance costs and services in.
There is a rising trend towards incorporating sustainability in supply chains growth strategies, particularly as economies transition towards a post-pandemic outlook. In fact, 64% of CFOs believe that an Environmental, Social, and Governance (ESG) program can improve their company’s financial performance. Given that many supply chains are still attempting to balance costs and services in.
The global supply chain that we know today is built on three assumptions: rational government policy, low variability, and availability of logistics. These core assumptions are no longer true. Over the last three years, these three fundamental assumptions unraveled: they are no longer valid. The impact varies by supply chain sector and value chain. Concurrent macro forces–material shortages, war, shifts in consumer buying patterns, logistics constraints, inflation/recession, and climate ch
With Starboard’s Digital Twin Technology, Logility Clients Can Better Answer “What if” Scenarios and Optimize Supply Chain Networks to Overcome Disruptions and Drive Growth. ATLANTA (June 28, 2022) – Logility, Inc., a leader in supply chain innovation powering the sustainable and resilient enterprise, today announced it has signed a definitive agreement to acquire Starboard Solutions Corp., a Traverse City, Michigan based innovator of supply chain network design software.
Supply chain sustainability can mean a lot of things to a lot of people. As I have written about before, supply chain sustainability , or the notion of going green, is a hot topic as companies and countries look at their overall carbon footprint and look for ways to be more environmentally friendly. A few ways companies can begin to offset their carbon footprint is to take a deeper look at product packaging, energy efficiency, alternative fuels, route optimization, and returns and recycling prog
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
What Shippers and Retailers Need to Know for Peak Season Planning 2022. WRITTEN BY STEFANY MARTIN / POSTED ON JUNE 9, 2022. Original Article: What Shippers and Retailers Need to Know for Peak Season Planning 2022. When asked what peak season is, it’s easy to assume the holidays are the only peak shipping season. However, four shipping seasons occur throughout the year and are often regular and expected.
When it comes to efficiency, today’s global supply chain has never been better. In the last 20 years, the size of the container ship has doubled – and the largest ships sailing today can haul 24,000 containers (TEU) — equal to the capacity of a freight train 44 miles long. But then again, ships of. Read more Disruption Denied: How Next-Generation Logistics Create A Resilient Supply Chain.
“In preparing for battle, I have always found that plans are useless, but planning is indispensable.” Dwight D. Eisenhower was a military officer and statesman. The 34th president of the United States (1953 to 1961.). Good plans identify probabilities and feasibilities while driving team collaboration/visibility on an array of possible outcomes.
Use a two-pronged approach that couples new recruitment approaches with technology to provide transparent operational insight. Key Takeaways : Supply chain disruptions and labor shortages provide separate yet connected challenges Labor shortages are a global problem – contraction has already happened in Germany, Poland, Russia, and Japan and is expected to quicken From the top floor to the shop floor, workers are quitting their jobs at a rapid rate Supply chain executives must look at new source
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
The 2022 Gartner Supply Chain Symposium is back to its pre-pandemic glory, if the crowds and session lineup were any indication. Coming out of the breakouts felt a little like exiting a nightclub at closing time, and the healthy keynote session attendance and lively expo hall felt almost like old times. Sure, COVID still made a cameo here and there, but the overall theme was all about how to “stop coping—and start offsetting”.
Note: Today’s post is part of our “ Editor’s Choice ” series where we highlight recent posts published by our sponsors that provide supply chain insights and advice. This article is from Wayne Snyder at Blue Yonder, and looks at the intricacies of the ever-growing same-day delivery market. The same-day delivery market is forecast to double over the next three years.
The CTO Perspective with Mario Paluzzi. Mario Paluzzi and Joe Lynch discuss the CTO perspective. Mario is the Chief Technical Officer at Reliance Partners , a commercial insurance agency specializing in risk management solutions for the transportation and logistics space. About Mario Paluzzi. Mario Paluzzi is Chief Technology Officer of Reliance Partners , a top ranked commercial insurance agency specializing in Logistics and Transportation.
As an engineer by training, I’ve come across many mathematical formulas, but I hadn’t seen this one until a couple of weeks ago when I attended Manhattan Associates’s Momentum 2022 conference: D x V x F > R = ? Where: D: Signifies the degree of dissatisfaction with the current situation. V: The vision of. Read more Manhattan Momentum 2022: Assemble Agents of Change.
The Supplier Relationship Management Playbook is your guide to building effective supplier partnerships that drive supply chain excellence. This playbook equips supply chain professionals with strategies for managing compliance, tracking performance, and fostering collaboration to reduce supply chain risks. Inside, you’ll find: Strategies for Compliance: Best practices to help meet regulatory standards.
A Moment of Change – Making the Case for Visibility in Trucking. Opinion Editorial by Wolfgang Lehmacher , Anchor Group, and Mikael Lind , Research Institutes of Sweden (RISE) and Chalmers University of Technology. Supply chain disruptions have become the daily business of supply chain professionals all over the globe. Many experts and practitioners believe that higher levels of visibility would help to manage or even resolve the current bottlenecks causing congestions and delays, logistics cost
Look deeper than ever before. Reduce risk. Increase profits. Make your customers happier. Key Takeaways: Supply chain visibility offers the means to manage your supply chain efficiently as well as help you meet ESG and corporate responsibility goals The transparency gained through complete supply chain visibility increases supply chain efficiency, increases profit margins, and strengthens customer and supplier relationships End-to-end supply chain visibility allows you to massage and control eve
Solutions enable real-time inventory availability and fulfillment optimization for retailers. BOSTON—June 7, 2022 — ToolsGroup , a global leader in supply chain planning and optimization software, today announced its acquisition of Onera, a provider of real-time inventory availability and fulfillment software solutions to retailers. The combined software offering gives retailers crucial visibility into inventory as well as the sophistication needed to optimize planning and fulfillment to enable
Having an effective supply chain practice has always been a difficult balancing act, even in relatively stable times. Many factors need to align for an organization to be able to source materials, produce a product and put it in the hands of customers. However, the last few years have been defined by disruption. The pandemic has exposed flaws in business practices across industries, which have been acutely felt in their supply chain and procurement operations.
Speaker: Eric Berdinis, Ran Sun, & Chris Chmielewski
Procuring freight can be cumbersome, time-consuming, and error-prone. If you’re frustrated with the complex and manual processes for obtaining bids for your contract and spot freight, you’re not alone. In today’s fast-moving supply chain environment, optimizing these processes is critical to staying competitive and cutting costs. Join this exclusive webinar with experts from Uber Freight to learn how the latest digital tools and automation can transform your freight procurement strategy by strea
In this episode, Joe Lynch interviews David Bell and Peter Rentschler about the new partnership between their companies along with building a competitive advantage in the transportation and logistics space. About David Bell . David Bell has been a leader in the transportation industry for over 25 years, beginning his industry career in 1993. In his early career, he started as a dispatcher at Precise Transportation and then joined Gateway Transportation Services as the Operations Manager.
Silver bullet (noun): a simple and seemingly magical solution to a complicated problem. In my 23 years as an industry analyst, there is probably no topic that has been written about and talked about more than supply chain visibility. I’ve certainly done my fair share of commenting on the topic. For sure, we have made. Read more There’s No Supply Chain Visibility Silver Bullet.
While the supply chain talent wars continue, it’s incumbent upon today’s business owners to consider whether the technology they use day to day has any ‘wow’ factor. Demand parameter optimization has that ‘wow’ factor. In this post we look beyond the more conspicuous and well-documented benefits of advanced supply chain technologies, such as increased speed to market, more efficient operations, improved customer satisfaction and the ability to thrive during ec
Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.
To date, the stampede for non-fungible tokens has largely centered on the “ownership” of images, works of art and similar kinds of digital files. So what does this latest manifestation of the virtual universe have to do with the everyday reality of supply chain management?
Oracle Fursion Cloud Transportation Management offers a solution that allows transportation planners to see estimated emissions – carbon dioxide, nitrous oxides, and particulate matter – before a trip is executed. Transportation is, of course, a major source of green house emissions. According to the environmental protection agency, in the US, the transportation sector accounts for 29% of all greenhouse gas emissions.
Mike Wolf and Joe Lynch discuss why freight tech fails. Mike is a Client Engagement Director at JBF Consulting , a supply chain execution strategy and systems integrator for logistics-intensive companies of every size and any industry. About Mike Wolf. Mike Wolf is a Client Engagement Director at JBF Consulting. Mike has extensive experience in Transportation and Logistics from procurement through operations leadership spanning 25+ years.
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