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The Warehouse Execution System: A New Competitive Imperative

Logistics Viewpoints

In today’s fast-paced, hyper-competitive, omni-channel world, warehouses play a critical role in maximizing service and fulfilling the ambitious customer promises that are required today. Warehouses also represent an enormous cost center. Volatile demand means warehouses need to pivot quickly when order volumes change.

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Say Customer Service and Mean It

Supply Chain Shaman

Customer Service Failure. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. The local service company is available ten weeks from now, and I will pay the bill. Late-stage assembly in the warehouses enables five-day delivery.

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Editor’s Choice: Warehouse Distribution Errors and How to Fix Them

Logistics Viewpoints

Today’s article comes from Kyle Franklin, Senior Solutions Consultant, Lucas Systems, and looks at warehouse distribution errors. Being a veteran of the warehouse industry throughout my career has given me a unique insight into many aspects of distribution interaction. In each case, I was sure what had caused the mistake.

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Increasing Service Part Market Revenue with Better Customer Service

Logility

Just think about the last time you brought your car to the service or asked a service for your dishwasher only to hear, that the part required to fix the problem was not available and had to be ordered from the central warehouse and it would take a few days. What did you think about that?

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Types of Warehouses: Understanding Your Options

SCMDOJO

The key to achieving this supply chain utopia lies in understanding the different types of warehouses and their strategic roles. Let’s dive in and discover the world of warehouses together. Importance of Warehouses in Supply Chain Management Warehouses play a pivotal role in the efficient functioning of supply chain management.

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Warehouse Consolidation: A Complete Guide (2024)

Unleashed

Consolidation warehousing is a strategy that allows your business to reduce transportation costs and improve customer service by combining shipments from various sources into a single truckload. What is a consolidation warehouse? There are two types of consolidation warehouses: third-party and private.

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Does Your Warehouse Need Voice?

Supply Chain Shaman

A warehouse is not a warehouse and a supply chain is not a supply chain. As complexity increases, manufacturers and distributors are seeking new ways to optimize customer service requirements and stem rising labor costs. One of these options is voice-directed warehousing. So, in short, it is hard to generalize.