Logistics Viewpoints

SEPTEMBER 4, 2023

Procuring transportation for freight is much different than any other procurement category. Transportation procurement needs to support both customer service and a company’s internal supply chain goals. One master of freight procurement is Kyle Masters. Procurement ran a request for proposal event.

Procurement Solutions 289

Procurement Solutions Procurement Analytics Manufacturing Procurement Optimal Sourcing 289

Logistics Viewpoints

NOVEMBER 23, 2020

Ronan Stephens, the Senior Vice President of Supply Chain Management and External Manufacturing, explained how the company set out on a journey to improve customer service while also reducing costs. Ipsen purchased the RapidResponse supply chain planning product from Kinaxis. Ipsen also need to reduce their lead times.

Customer Service 246

Customer Service Supply and Demand Logistics Network Optimization Software Supply Chain Planning Software 246

Supply Chain Shaman

FEBRUARY 18, 2021

Next Steps: Start to model demand based on market data to align the organization on baseline demand. Resist the temptation to place deeper analytics on top of existing data models. Instead, rethink the model and the approach. Out of desperation, they turned to the use of descriptive analytics. Next Steps.

Supply Chain Planning Software 303

Supply Chain Planning Software Supply Chain Design Software Supply and Demand Procurement Analytics 303

Supply Chain Shaman

APRIL 27, 2022

At each company, there is a relationship between the metrics of growth, margin, inventory, customer service, and asset strategy. For the purpose of this article, I will use Return on Invested Capital (ROIC) as the proxy metric to discuss asset utilization.) Understanding this relationship requires modeling. (A

Procurement Analytics 353

Procurement Analytics Manufacturing Procurement Supply Chain Planning Software Supply Chain Design Software 353

Enterra Insights

MARCH 28, 2022

The past couple of years has been a remarkable time for e-commerce as more and more consumers have discovered the digital path to purchase. Across industries and regions, people prioritized essentials and reduced impulse purchases. ” Paving the digital path to purchase (i.e., worldwide in 2020, according to eMarketer.”[1]

Procurement Analytics 246

Procurement Analytics Procurement Solutions Purchasing Skills Price Reduction 246

Supply Chain Shaman

JANUARY 8, 2014

. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” Interview for Metrics That Matter. ” Supply Chain Leader.

Procurement Analytics 261

Procurement Analytics Manufacturing Procurement Metrics Procurement Solutions 261

Logility

MARCH 13, 2020

Here’s your two-minute guide to understanding and selecting the right descriptive, predictive and prescriptive analytics for use across your supply chain. Looking at all the analytic options can be a daunting task. However, luckily these analytic options can be categorized at a high level into three distinct types.

Prescriptive Analytics Software 209

Prescriptive Analytics Software Predictive Analytics Procurement Analytics Analytics Software 209

SCMDOJO

DECEMBER 29, 2024

Decoding the Procurement Department: A Comprehensive Guide to Roles and Responsibilities This supply chain article provides a comprehensive overview of the procurement department within an organization. Read In Detail About Procurement Department Here 2.

Negotiating Skills 95

Negotiating Skills Purchasing Skills Purchasing Training Buyer Training 95

Enterra Insights

MAY 25, 2022

Minkow reports her company’s top ten retailers this year are: Target, Apple Store, Sephora, Home Depot, DSW, Levi Strauss, Nike, Walmart, American Eagle, and Ulta. ” Whether you call this customer service or customer experience, making a good impression on customers matters a lot. ”[2].

Customer Service 130

Customer Service Analytics Software Supply Chain Planning Software Optimization Software 130

Supply Chain Shaman

MAY 13, 2024

How aligned do you believe your organization is to drive these metrics? See the World Kitchen case study in the Agility Report. The work on the correlation of supply chain metrics to Market Capitalization demonstrates the importance of the management of margin (not costs) against inventory turns. Is your plan feasible?

S&OP 366

S&OP Supply and Demand Inventory Reduction Expense Reduction 366

Silvon Software

APRIL 19, 2022

The past few years have created a lasting impact on the way business is conducted, driving many companies to analytics to gain the visibility they need to control and optimize key processes. The Basics of Procurement KPIs. To accomplish this, our clients rely on the built-in data hub of our Stratum reporting application.

Optimal Sourcing 124

Optimal Sourcing Procurement Analytics Manufacturing Procurement Negotiate Pricing 124

Supply Chain Shaman

FEBRUARY 1, 2024

I see a preponderance of reports and white papers that have lots of pages but say little. Optimization engines to improve functional metric performance resulted in an exploding number of planners. days to receive a purchase order confirmation. The average purchased order changes 3.5 Back to John. On average, it takes 2.8

Supply Chain Planning Software 359

Supply Chain Planning Software Optimal Sourcing Manufacturing Procurement Waste Reduction 359

Jaggaer

APRIL 16, 2025

How Intake and Orchestration AI Are Reshaping Procurement If youve been paying attention to technology developments in procurement, youve probably come across the term Intake & Orchestration. These could be service requests, inquiries, demand planning, or purchase needs. So, whats it all about?

Procurement Solutions 52

Procurement Solutions Procurement Analytics Optimal Sourcing Modeling Software 52

GlobalTranz

JUNE 19, 2018

Unfortunately, the use of full truckload shipments and expenditures have hit an all-time high, reports Kate Patrick of Supply Chain Dive. Decreasing capacity and increasing full truckload rates are expected to increase throughout 2018, reports Freight Waves. Conducting annual procurement exercises. Download eBook.

Procurement Solutions 175

Procurement Solutions Procurement Analytics Capacity Procurement 175

Supply Chain Shaman

JANUARY 9, 2024

As an old gal, with over forty-years of supply chain experience, writing this report for ten years taught me many lessons. I find in the orbit chart analysis that 45% of companies in the report are unconsciously incompetent. The group’s response is, “Are these supply chain metrics?” I admit it.

Supply Chain Planning Software 310

Supply Chain Planning Software Pharmaceutical Supply Chain Planning Gartner 310

DELMIA Quintiq

DECEMBER 28, 2020

Part 2 in the series explores the “analytical scenario exercise” and how decisions based on certain scenarios heavily impact each aspect of the value chain. In essence, this includes the entire chain of supply, production, storage, distribution and finally, the customer, so that the plans make sense all involved parties.

Supply Chain Planning Software 296

Supply Chain Planning Software Scenario Planning Modeling Prescriptive Analytics Software 296

Supply Chain Shaman

JANUARY 21, 2014

In companies, there is no standard model for demand processes. New forms of analytics make new capabilities possible. Let’s start with these: Demand Sensing: The reduction of time to sense purchase and channel takeaway. For the purchase of Tide at Walmart to translate to an order at P&G, the time is 5-7 days.

Supply and Demand 338

Supply and Demand Modeling Demand Planning Software Forecasting 338

Logistics Viewpoints

OCTOBER 19, 2023

By the end of the year, I realized that the arrival window was merely being postponed automatically and repeatedly at the same cadence, so I called customer service. The distribution center (DC) hadn’t released the order, but customer service didn’t have access to the right systems to see exactly what was wrong.

Supply Chain Planning Software 311

Supply Chain Planning Software Supply Chain Design Software Supply Chain Software Supply Chain Planning 311

SYSPRO Smarter ERP

NOVEMBER 18, 2024

Automotive distributors play a vital role in the automotive supply chain by procuring parts, warehousing them, and then supplying them to OEMs (original equipment manufacturer), retailers or end consumers. Automation of the receipt inspection process makes sure that the quantity and type of items received match the purchase order.

Automotive 98

Automotive Optimal Sourcing Purchasing Skills Manufacturing Procurement 98

Supply Chain Shaman

OCTOBER 29, 2014

The consulting team pitches a theme–vision of supply chain best practices, big data analytics, or demand-driven value networks– to the executive team, and a new project is initiated. It was also the preference of the consulting partners because the projects were longer, more costly and better aligned with the consulting model.

Supply Chain Planning Software 320

Supply Chain Planning Software Modeling Demand Planning Software Optimization Software 320

Supply Chain Shaman

SEPTEMBER 13, 2023

I know that your primary focus is procurement. Or a similar comparison of customer orders or planned orders? Or planned orders to purchase orders?) In one of the case studies, a manufacturer reported that they had 1700 employees with the term “data” in their title, but they lacked insights.

Supply and Demand 402

Supply and Demand Supply Chain Planning Software Modeling Demand Planning 402

GlobalTranz

JULY 13, 2015

Throughout the supply chain, the use of metrics to track and understand processes provides an invaluable resource for ensuring increased production and customer satisfaction. What Distribution Center Metrics Need Tracking? However, the most important metrics can be categorized into the following eight areas.

Procurement Analytics 120

Procurement Analytics Metrics Distribution Inventory Reduction 120

SCMDOJO

APRIL 20, 2023

If you’re eyeing a role as a Procurement Manager (or are looking to hire one), you’re in the right place! As a procurement Manager, you’ll play a crucial role in overseeing the purchasing and procurement process for a company or organization, making sure they get the best bang for their buck.

Negotiating Skills 116

Negotiating Skills Optimal Sourcing Procurement Analytics Manufacturing Procurement 116

GlobalTranz

JUNE 30, 2017

Customers can place orders online, by phone, in person and in nearly any other means desirable. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service. In addition, customers are continuing to demand lower prices and free shipping.

Manufacturing Procurement 205

Manufacturing Procurement Manufacturing Procurement Analytics Price Reduction 205

Enterra Insights

MAY 23, 2022

Violino notes, “It’s one thing to gather large amounts of data and apply analytics to it; lots of organizations are doing that. ” Corporate leaders are always seeking the best return on investment (ROI) and, in the digital era, no investment return is more important than one obtained through advanced analytics.

Analytics Software 130

Analytics Software Procurement Analytics Predictive Analytics Analytics 130

Supply Chain Shaman

JULY 29, 2013

We have been taught, as supply chain leaders, that over the last decade supply chain processes have improved costs, shortened cycle times, improved customer service and decreased inventory. Which supply chain metrics correlate to market capitalization by Morningstar sector? Experiment with these new forms of analytics.

Supply Chain Planning Software 292

Supply Chain Planning Software Supply Chain Design Software Modeling Analytics Software 292

Supply Chain Shaman

NOVEMBER 21, 2022

There is no magic ball on design: the organization’s reporting structures vary by culture and size. As shown in Figure 1, the reporting relationships vary. Supply Chain Reporting Structures. For each issue in the customer service analysis ask, “When did we know? Organizations come in many shapes and sizes.

Supply Chain Planning Software 316

Supply Chain Planning Software Supply Chain Design Software Optimal Sourcing Modeling 316

GlobalTranz

DECEMBER 29, 2014

Warehouse Metrics to Track to Improve Profitability and Operations : Today’s warehouse managers often accrue massive amounts of performance data, but sometimes find they can apply little of it toward making productivity gains or customer service improvements. Read the Full Post. Download the Webinar Replay. Read the Full Post.

Logistics Network Optimization Software 243

Logistics Network Optimization Software Reverse Logistics Manufacturing Procurement Logistics 243

Logistics Viewpoints

OCTOBER 2, 2023

The company’s customers report that the ETAs provided by these FourKites are more accurate, timely and easier to access than those provided by carriers. And at last week’s FourKites Visibility user conference, the tech pioneer reported investment in a different form of artificial intelligence, Generative AI.

Real-time Visibility 315

Real-time Visibility Supply Chain Visibility Inventory Reduction Agile and Lean Supply Chain 315

Logistics Bureau

OCTOBER 11, 2024

Procurement has never played such an important role in the increasingly globalised economy. Has procurement fundamentally changed itself in the past 10 years? Strategic Procurement can mean totally different things in different industries and sectors. The time when Procurement was almost a synonym to Purchasing has long gone.

Manufacturing Procurement 98

Manufacturing Procurement Optimal Sourcing Procurement Analytics Procurement Solutions 98

Supply Chain Shaman

FEBRUARY 14, 2022

I wrote my first report on Sales and Operations Planning (S&OP) while sitting on the floor in the Atlanta airport in 2005 when I was an AMR Research analyst. I wrote many reports on airport floors in those days–electrical plugs were just too scarce.) Sales and Operations Maturity Model from 2005-2008. Mistake #3.

S&OP 195

S&OP Supply and Demand Procurement Analytics Manufacturing Procurement 195

Supply Chain Shaman

JUNE 29, 2014

With the purchase of i2 by JDA, and Logictools by IBM, manufacturing companies serious about network design started looking for a company, with a well-established community, that was more serious about network design. There are seven reasons: Customer Service. Demand and Supply Variability.

Supply Chain Design Software 268

Supply Chain Design Software Supply Chain Design Network Design Software Supply Chain Planning Software 268

ToolsGroup

AUGUST 1, 2022

Retail returns occur when a customer returns the purchased items to a seller in exchange for a refund, store credit, or a similar product. Returns come with plenty of challenges around logistics, inventory, and predicting volatile sales trends. 84% of buyers read the return policy before making an online purchase.

Retail 296

Retail Optimal Sourcing Purchasing Skills Procurement Solutions 296

GlobalTranz

JANUARY 17, 2017

So, let’s take a look at how our predictions for the first four manufacturing technology trends (Predictive analytics, 3D Printing, and VR) to watch for in 2016 stacked up. Predictive Analytics Became Commonplace to Manufacturing. Clearly, the IoT has caught on much faster than experts could have hypothesized.

Manufacturing Procurement 120

Manufacturing Procurement Predictive Analytics Procurement Analytics Predictive Analytics Software 120

RFgen

DECEMBER 19, 2024

By maximizing space utilization, improving inventory control , and boosting workflow efficiency, you can unlock significant cost savings and elevate your customer service game. Data-Driven Decision Making : Using analytics to continuously refine operations.

Optimal Sourcing 97

Optimal Sourcing Optimization Software Waste Reduction Inventory Reduction 97

SCMDOJO

APRIL 11, 2025

The way they customize Shopify for operational effectiveness bridges gaps between marketing, customer service, and logistics and converts stand-alone silos into end-to-end digital ecosystems. Automation Potential: Can it trigger workflows for order updates, replenishments, or customer notifications?

Supply Chain Planning Software 63

Supply Chain Planning Software Supply Chain Software Forecasting Software Inventory Management Software 63

GlobalTranz

JANUARY 22, 2018

billion in 2018 alone, reports Michael Kotelec of Manufacturing.net , and this will bring a strong, robust boost to efficiency and productivity in manufacturing. Artificial intelligence (AI) tools will reduce delays and simplify customer service across all changes in manufacturing throughout 2018.

Manufacturing Procurement 199

Manufacturing Procurement Analytics Software Demand Planning Software Supply Chain Software 199