A Better Approach to Supply Chain Segmentation?
ToolsGroup
MAY 24, 2016
Gartner research director Jennifer Loveland calls it end-to-end segmentation, where you determine first what your customers want, then create end-to-end models—from sales through sourcing, delivery, and customer service—to serve them. It gives you the ability to solve more problems, and be more targeted in how you meet each outcome.”.
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