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Omnichannel Supply Chain Metrics: What Should Supply Chain Leaders Measure?

GlobalTranz

But, how do supply chain leaders and managers ensure their omnichannel supply chain is working. The answer lies using these omnichannel supply chain metrics to carefully track and improve operations continuously. This is a simple key performance indicator (KPI), another name for metrics, to track. Inventory Accuracy.

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What Is an Omnichannel Warehouse?

GlobalTranz

An omnichannel warehouse is different from a traditional warehouse in that it handles incoming orders from online, brick-and-mortar, and all other possible channels. Let’s take a closer look at omnichannel warehouses, why they’re necessary, and how they impact warehouse management and operations.

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Omnichannel Retail Strategy: Not just a Buzzword, But a Business Model

GlobalTranz

An omnichannel retail strategy is the new norm in today’s supply chains. The days of managing channels on an individual basis are over, and consumers are using multiple devices and e-commerce platforms for nearly all purchases. This is most obvious in business models allowing for ship-to-store and curbside pickup of online orders.

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5 Ways an Omnichannel Supply Chain Strategy Can Improve Customer Experience

GlobalTranz

The importance of an omnichannel supply chain strategy cannot be overstated. Up to 62 percent want to purchase online and have the option of returning it in-store, and 47 percent want promotions and coupons available through their smartphone. What’s Wrong With Omnichannel Supply Chain Strategy and Customer Service?

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[Infographic] Modern Retail Supply Chains: Why Investment in Omnichannel Is Rising

GlobalTranz

Modern retail supply chains resemble patchwork quilts, made up of thousands of squares (warehouses and suppliers) and stitches (supply chain systems). While this is the primary force behind omnichannel investment, modern retail supply chains are also investing for these top reasons. Walmart Is Ramping up Investment in Omnichannel.

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5 Key Supply Chain Technologies Needed to Go Omnichannel

GlobalTranz

More companies are actively engaging with consumers in search of the ultimate omnichannel sales experience as the strength of online sales increase, reports Supply Chain Quarterly. As a result, companies that want to go omnichannel need to begin working to deploy these standards and supply chain technologies. The Big Picture.

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Omnichannel Operations at a Crossroads

Enterra Insights

Journalist Suzanne Kapner ( @SuzanneKapner ) reports, “After losing ground to e-commerce, bricks-and-mortar stores are back in style. ” The jump in e-commerce, coupled with the waning retail apocalypse, indicates that omnichannel operations are at a crossroads. The Importance of Omnichannel Operations.