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Say Customer Service and Mean It

Supply Chain Shaman

I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. Historic processes are inside-out tightly integrated to orders and purchase orders. The two primary manufacturing sites are located in Salt Lake City, Utah, and Irmo, South Carolina.

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Little-Known Suppliers Poised to Benefit from Apple iPhone

Material Handling & Logistics

Apple is scouring the global electronics supply chain for tools and services in response to major hardware upgrades to the iPhone. The product was unproven, and, given that the startup had a pittance in the bank, the manufacturer had doubts about its long-term viability. He didn’t identify the manufacturer he was pitching.

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Knowing Your Consumer is Essential for Grocery Business Success

Enterra Insights

Danah Boyd ( @zephoria ), founder of Data & Society, writes, “It’s a fact: while Americans have countless tools with which to connect with one another, we are also watching fragmentation, polarization, and de-diversification happen en masse. Importantly, in 2020, these shoppers will have a purchasing power of $3.9