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Changing Mental Models

Supply Chain Shaman

We finished our report on the maturation of hospital supply chains , and I have put the finishing touches on the Healthcare Supply Chain Index for this Thursday’s webinar. I also had the opportunity to speak at the GHX conference and facilitate a leadership workshop on the required changes for implantable devices.

Modeling 240
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Using the Bits: Building Digital Outside-In Processes

Supply Chain Shaman

As shown in the 2015 Supply Chains to Admire report , over time, top performing supply chains plateau. In the evolution of today’s analytics most companies are evaluating concurrent optimization of transactional data. We are just beginning to understand how to use sentiment data and new forms of analytics.

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No Easter Bunny?

Supply Chain Shaman

Dear Supply Chain Leader, Today, sitting in my seat in 11K on a Cathay Pacific flight between Hong Kong and Boston, I want to report that there is no Easter Bunny. Today I also want to report that, based on over a decade of scientific discovery, traditional supply chain practices are not best practices. There is also no Santa Claus.

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Five Trends That Excite Me!

Supply Chain Shaman

I am facilitating a workshop between supply chain business visionaries and technology innovators. The SAP acquisition of Ariba slowed innovation and the purchase, and then the failed promise of investment in Crossgate was disappointing to SAP supply chain business users. Future of Analytics in the Building of Supply Chain 2030.

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What is Supplier Relationship Management (SRM)?

Supply Chain Game Changer

Suppliers provide components for products you manufacture and sell. He spent his entire career in Purchasing and Procurement. At one point I was put in charge of a global manufacturing operations team. Within a few weeks of the workshop ideas and plans started coming in from suppliers. Looking Down on Suppliers.

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What is Enterprise Resource Planning (ERP)?

ThroughPut

An effective ERP manages day-to-day business activities such as accounting, procurement, project management, risk management and compliance, and supply chain operations. Key features include general ledger, accounts payable, accounts receivable, cash management, budgeting, and financial reporting.

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4 Ways To Improve Procurement For Increased Customer Satisfaction

Slimstock

Andrew Thomas, founder of Skybell Video Doorbell, reports that it takes roughly 40 positive customer experiences to undo the damage of a single negative review. Though it’s often overlooked as an element of customer satisfaction, procurement is an essential component for delivering that satisfaction. 4 Ways to Improve Procurement.