Manufacturing Metrics San Jose 
Supply Chain Shaman
OCTOBER 2, 2020
Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. Customer Service Failure. Internet and Cable Issues.
QAD
FEBRUARY 6, 2020
Inventors from San Jose, California have been issued more patents than any other city on our list despite having a population less than 1/8th the size of New York’s. Joining San Jose in the top five are two more staples of the California tech industry, San Francisco and San Diego. Regional Innovation.
Oracle SCM
FEBRUARY 10, 2016
One of the keynotes at the recent MSCE event in San Jose, featured Jennifer Felch, Vice President of IT Enterprise Services at Dell.
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