article thumbnail

Say Customer Service and Mean It

Supply Chain Shaman

Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. I now go to the local coffee shop. Customer Service Failure.

article thumbnail

The Impending Ocean Carrier War on Last Mile Fulfillment

Freightos

Even closer to end customers, in August, Maersk acquired Visible SCM, a Utah-based B2B/B2C company, which handles over 200,000 orders a day across nine fulfillment centers, as well as a European counterpart. This isn’t just about purchasing power. Image via StarAir.dk). Behind the Maersk shift. A new tactic in the battle.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Going The Extra Mile: How DP World’s DUBUY.com is Boosting Coffee Exports from Rwanda

The Logistics & Supply Chain Management Society

After discussing the problem with several different companies to source sustainable packaging that would be fit for the task, they identified Swiss Pac, a leading manufacturer of sustainable packaging based in the United Arab Emirates.

Rwanda 130
article thumbnail

Supplement Recall Creates Bad Press for Health Industry

RFgen

Health is a primary concern for consumers who purchase meal supplements and other nutritional products. Many of these items advertise their all-natural ingredients and simple manufacturing processes to attract the eye of people wanting to live a healthy lifestyle. Consumers want to trust the labeling on supplements. Supplement Recalls.

article thumbnail

Supplement Recall Creates Bad Press for Health Industry

RFgen

Health is a primary concern for consumers who purchase meal supplements and other nutritional products. Many of these items advertise their all-natural ingredients and simple manufacturing processes to attract the eye of people wanting to live a healthy lifestyle. Consumers want to trust the labeling on supplements. Supplement Recalls.

article thumbnail

This Week In Supply Chain Management Tech April 4 2023

Supply Chain Matters

Founded in 2003, Utah based Avetta has reportedly deployed by 500 clients located in more than 130 countries. Rockville, Maryland based OCR specializes in content and services related to export compliance and controlled commodities, denied party screening, license procurement and product classification services.

article thumbnail

US Air Force Defense Acquisition and Contract Officers Come to NC State

NC State SCRC

We were proud to host a group of 20 contract officers from a number of different US Air Force bases across the country, including Wright-Patterson (Ohio), Hill (Utah), Pope (NC), Charleston (SC), and several others.