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Say Customer Service and Mean It

Supply Chain Shaman

Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. I now go to the local coffee shop. Customer Service Failure.

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The Impending Ocean Carrier War on Last Mile Fulfillment

Freightos

Even closer to end customers, in August, Maersk acquired Visible SCM, a Utah-based B2B/B2C company, which handles over 200,000 orders a day across nine fulfillment centers, as well as a European counterpart. This isn’t just about purchasing power. Image via StarAir.dk). Behind the Maersk shift. A new tactic in the battle.

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Going The Extra Mile: How DP World’s DUBUY.com is Boosting Coffee Exports from Rwanda

The Logistics & Supply Chain Management Society

After discussing the problem with several different companies to source sustainable packaging that would be fit for the task, they identified Swiss Pac, a leading manufacturer of sustainable packaging based in the United Arab Emirates.

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This Week In Supply Chain Management Tech April 4 2023

Supply Chain Matters

Founded in 2003, Utah based Avetta has reportedly deployed by 500 clients located in more than 130 countries. Rockville, Maryland based OCR specializes in content and services related to export compliance and controlled commodities, denied party screening, license procurement and product classification services.

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This Week in Logistics News (January 7 – 13)

Logistics Viewpoints

He has lost approximately $182 billion since November 2021, as estimated by Forbes, although other sources suggest that it could actually be closer to $200 billion. Frozen dairy manufacturers reduce packaging footprint. Elon Musk has officially broken the world record for the largest loss of personal fortune in history.

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Adderall one of many drugs, medical supplies at risk

Resilinc

In October, the FDA announced a shortage of ADHD drug Adderall, with leading manufacturer Teva Pharmaceuticals forecasting that its generic brands would be in short supply until March 2023. Premier, for example, has worked with partners and even competitors over the last two years to increase domestic production and sourcing of PPE and APIs.

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Supply Chain Matters This Week in Supply Chain Tech- March 17 2023

Supply Chain Matters

According to the SAP announcement , at a purchase price of $18.15 The software provider will continue to be led by its existing CEO Zig Serafin and reportedly will remain headquartered in Provo, Utah and Seattle, Washington. in cash per share, the transaction corresponds to a Qualtrics equity value of approximately $12.5