Supply Chain Shaman

OCTOBER 2, 2020

Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. I now go to the local coffee shop. Customer Service Failure.

Customer Service 312

Customer Service Supply Chain Design Software Supply Chain Planning Software Supply Chain Design 312

Logistics Viewpoints

JULY 29, 2022

With its commitment to have all 100,000 electric delivery vehicles on the road by 2030, Amazon will save millions of metric tons of carbon per year. Since it began testing at the Minneapolis facility in late 2020, Target has added five similar hubs where ready-to-go packages are sorted and grouped together to create dense delivery routes.

Logistics Network Optimization Software 279

Logistics Network Optimization Software Los Angeles Price Reduction Logistics 279

6 River Systems

JULY 25, 2019

Our supply chain involves a contract manufacturer, a third-party testing facility, warehouses to store inventory and a freighting company. For example, if my contract manufacturer is late with an order it can cause me to incur excess costs with the freighting and warehousing companies, respectively.

Supply Chain Planning Software 96

Supply Chain Planning Software Supply Chain Design Software Supply Chain Software Supply Chain Strategy 96