ToolsGroup
AUGUST 11, 2020
Most use ‘forecast accuracy’ as the main KPI to do this. Therefore it follows logically that filling orders–or order line fill rate (OLFR)–should be the number one KPI that tells you whether you’re meeting service levels. First, we need to establish: what’s the whole point of supply chains? To service demand!
The Logistics of Logistics
FEBRUARY 15, 2013
A highly effective 3PL will use key process indicators (KPIs) to monitor logistics performance. A KPI is an indicator (a metric) that you have chosen, and agreed with your partners and or customers, that will determine whether you are meeting your critical success factors. Logistics Key Process Indicators (KPI).
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GlobalTranz
OCTOBER 21, 2015
This is the first post in an ongoing series on effective KPI management from third party logistics consultant, Chuck Intrieri, of The Lean Supply Chain. . How does an SLA work with Key Performance Indicators (KPIs)? The more KPIs, the more difficult the negotiation process. All KPIS have metrics to measure.
Logistics Viewpoints
DECEMBER 2, 2024
The sales team can go have those conversations, with real-time lead times and even the factory the product will ship from, with customers. When the chief supply chain officer wants to review the performance of the supply chain, we start with the KPI dashboards. This has been a real game changer for sales.
GlobalTranz
DECEMBER 8, 2017
This difference can have catastrophic consequences for the success of your business, including lost revenue for returning the product, processing the return, shipping out the correct product, and time spent in addressing the issue at your customer service center. To calculate the perfect order percentage, one must understand the on-time KPI.
The Logistics of Logistics
OCTOBER 8, 2012
When you have chosen a 3PL partner, insure that you have an effective Service Level Agreement (SLA) with accompanying Key Performance Indicators (KPIs) to manage the Service Level of the 3PL. This SLA/KPI has to be negotiated and agreed upon by you and your 3PL partner.This negotiation time can take three (3) to Six (6) months.
GlobalTranz
JUNE 14, 2017
This is a simple key performance indicator (KPI), another name for metrics, to track. This KPI should be as high as possible, reflecting accurate inventory available for customers from suppliers. When considering the timeliness of a shipment in this KPI , you can derive an order completion metric. Inventory Accuracy.
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