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Say Customer Service and Mean It

Supply Chain Shaman

Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. A Comparison Of Company Performance To Industry Average.

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28 supply chain professionals share the biggest challenges of supply chain management

6 River Systems

Our supply chain involves a contract manufacturer, a third-party testing facility, warehouses to store inventory and a freighting company. For example, if my contract manufacturer is late with an order it can cause me to incur excess costs with the freighting and warehousing companies, respectively. Will it go obsolete quickly?

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This Week in Logistics News (May 15 – 21)

Logistics Viewpoints

The retailer began testing home package delivery from a new sorting center in its hometown of Minneapolis earlier this year. The average USPS vehicle is 25 years old, with some vehicles purchased as long ago as 1987, meaning that the agency relies on a lifecycle far longer than most commercial drivers expect.