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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Here’s a look at six customer experience examples to help you maximize long-term customer loyalty. 6 Examples of Excellent Customer Experiences. Image source: National Retail Association. Image source: Twitter. Image source: Ikea. However, simply having a loyalty program is not enough.

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Why Digitalizing Sourcing is a Must for Supply Chain Resilience

Logistics Viewpoints

The key to this lies with sourcing. Before diving further, let us define what sourcing is. Sourcing is the practice of finding and selecting suppliers for a range of services (e.g., Traditional sourcing practices tend to be highly manual and are fraught with latencies and inefficiencies. Digitalizing sourcing (i.e.,

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What is Responsible Sourcing?

ivalua

Responsible sourcing is the incorporation of ethical, sustainable and socially conscious principles into sourcing, procurement and overall supply chain management practices. Responsible sourcing requires a shift in thinking and priorities. There is a growing trend among consumers for responsible sourcing or ethical sourcing.

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The Dangers of Single Sourcing in Your Supply Chain

Resilinc

Avoid the pitfalls of single sourcing and learn strategies to build a more resilient supply chain. Yet, within the pursuit of efficiency lies a lurking peril: single sourcing. The pandemic was a wake-up call to the dangers of single sourcing. What is single sourcing and sole sourcing?

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How to Package and Price Embedded Analytics

Just by embedding analytics, application owners can charge 24% more for their product. How much value could you add? This framework explains how application enhancements can extend your product offerings. Brought to you by Logi Analytics.

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Agile Strategic Sourcing for a Resilient Supply Chain

The Logistics & Supply Chain Management Society

Procurement, activities such as strategic sourcing, are one of the main processes in the supply chains that can generate a positive impact on companies by giving them a competitive advantage in the market. Strategic sourcing can help supply chain leaders identify potential risk factors and develop procurement mitigation plans.

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The Role of Blockchain in SCM, with Examples

SCMDOJO

Here, we’ll discuss how it becomes useful for SCMs and what are some blockchain supply chain examples. For example, the end users only can see the blockchain data and can’t make any changes to it. Blockchain has evolved as a highly secure and fast way of managing transactions and has proven benefits in almost all fields.

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Next-Gen Procurement: Transforming Processes with the Power of Generative AI

Did you know that implementing generative AI reduces sourcing cycle times and allows for faster decision-making across procurement operations? The paper highlights real-world examples and use cases that demonstrate generative AI's transformative effects on operational efficiency, risk management, and cost reduction.