This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. 6 Examples of Excellent Customer Experiences. When making purchase decisions, brands who demonstrate care for others can offer a competitive advantage.
As I picked it up , I saw a twitter alert welcoming people to the APICS webinar with @lcecere on Agility that afternoon. As we went live with the webinar, I laughed. In this blog post, I publically answer the questions from the webinar. Q: You mention that Executive Buy-in is the biggest stumbling block. It was 6:00 AM.
The implementations were longer, the purchase costs were higher, and the functionality was less robust and lacking flexibility. The SAP team has built an incredible system of record to enable flows from ERP to SCP, but has failed to deliver a solution to deliver SCP planning excellence. I did not see it.
Holds a Fellow of the Chartered Institute of Logistics and Transport and holds a Global MSc. In 2017 I also assumed responsibility for Field Services and in 2019 Data Excellence & Analytics embracing digital transformation driving our Tailored, Sustainable and Connected 4.0 Stuart is a British national, married with three children.
So, many suppliers utilize outside logistics management to ensure customers remain fully satisfied and continue to repeat purchasing. reputation for excellence in reverse logistical results. reputation for excellence in reverse logistical results. The annual volume of returns in the U.S. Customers want results.
Today’s shopper prefers to buy online and get products delivered at the best possible time and place, resulting in key shifts in the supply chain. Transportation capacity and cost: carriers are more selective about which retailers they work with and parcel pricing strategies are changing. Let’s take a closer look.
Due to travel restrictions, I cannot attend many industry events, so I observe from home, watching webinars and remote broadcasts. Demand latency is the time cycle to translate a channel purchase to an order.) Surgery is over. I am safely recuperating at home. As I process the content, I struggle.
Yesterday, I presented to 700 global attendees on an APICS webinar. However, in the polling data in the APICS webinar, we found that over 70% of the respondents had deployed solutions from the ERP-expansionists (either SAP or Oracle). Buying these solutions is far more complicated than is represented in a simple four-box quadrant.
This team is not buying the message. So much so, that three years ago, I founded a research company to focus on understanding supply chain excellence. On Thursday at 11:00 EST, we are hosting our webinar on the Race for Supply Chain 2020. For a couple of hours I looked around the room and saw glazed eyes. It was not measured.
An optimized route is the fastest way to move product, and consolidating parcels and less-than-truckload shipments into full truckloads is an excellent way to overcome the pitfalls of a capacity crunch. Use Technology That Benefits Your Company.
Having just listened to a very informative and comprehensive webinar by Dr Natacha Tréhan and Arnaud Malardé [ Moving Towards a Net Zero Supply Chain Webinar | Ivalua ] what struck me were the following key takeaways: 1. To reach net zero emissions from homes, transport, agriculture and industry will need to be cut.
We are lucky to also feature the great supply chain of Staples, who recently purchased Office Depot. Supply Chain Management Academic Program Gets Hands on Experience from Staples’ Supply Chain Excellence. Douglas Meredith Professor of Teaching Excellence and associate professor of supply chain. We hope you enjoy!
You may opt to organize your business into an independent third-party logistics provider (3PL), or you may want to purchase software for tracking, monitoring, and processing all of your needs. Additionally, some ERP systems may not contain all of the functionality found within lower-level Transportation Management Systems (TMSs).
The network senses, translates, and orchestrates market changes (buy- and sell-side markets) bidirectionally with near real-time data to align sell, deliver, make and sourcing organizations outside-in. The translation of independent demand into cycle stock reduction in production planning and material buying in demand-driven MRP.
Today’s shopper prefers to buy online and get products delivered at the best possible time and place, resulting in key shifts in the supply chain. Transportation capacity and cost: carriers are more selective about which retailers they work with and parcel pricing strategies are changing. Let’s take a closer look.
No matter how it functions, the role of the distribution system is to efficiently find consumers who need particular products and to ensure that they have access and the ability to buy them if they want. Still others try to excel in a particular niche. Others specialize in becoming an all-purpose intermediary.
The results of that effort — including a 3-5% reduction in Bayer’s overall transportation spend — was the focus of two breakouts at ICON 2024. The team involved in the transformation includes Johnny Ivanyi, Global Head of Distribution Excellence at Bayer Crop Science and Vivek Chhaochharia, Digital Supply Chain Leader at EY US.
As a 3PL focused on transportation management , and especially LTL freight management , Cerasis is well positioned to help you achieve the "Best in Class Shipper" status. . Unfortunately, a myriad of available shippers, third-party logistics providers ( 3PLs ), and other transportation carriers continue to confound your LTL options.
Amazon contributed to the push for white glove service in last mile eCommerce logistics with its focus on speed of delivery, especially among Amazon Prime benefits, of same-day or next-day delivery for eligible purchases. Leveraging Metrics, Shippers Find Better Ways to Excel at Customer Service and Last Mile Services.
Procurement Leaders Webinar. Buyers are expected to scrutinize every aspect of the purchasing process to identify ways to reduce their carbon footprint, source sustainable materials, and promote diversity. The percentage of purchased goods emissions by suppliers with science-based targets. Supplier Performance Evaluation.
Webinar On Demand. Webcast – “Supply Chain Control Towers: Separating Fact from Fiction” With the overwhelming complications faced by today’s supply chain managers, companies are searching for the best solutions to combat complexity and create supply chain excellence with the consumer-driven approach. Consumer Products. Our Thinking.
However, one thing that should come to mind is the prowess of the retail giant’s supply chain excellence. ” The Key’s To Walmart’s Supply Chain Management Excellence over the Year. Walmart uses its mammoth purchasing power to shape suppliers’ behavior which also drives down costs, Gartner said.
As we head into 2016, we are featuring our most read articles of 2015 in our five main categories: Manufacturing, Supply Chain, Logistics, Transportation Management, and Freight. No Purchase Orders were used. However, one thing that should come to mind is the prowess of the retail giant's supply chain excellence.
When it comes to efficient and cost-effective over the road transportation management , it is absolutely crucial that you be working with a trustworthy 3PL. Doing this ensures corporate-wide buy-in for your ultimate decision. What Is A 3PL? A 3PL, also sometimes known as a TPL, is a third-party logistics provider.
The following are the insights gained from my discussion with Salim Shaikh , who leads Blue Yonder’s Automotive Industry Strategy, during a recent Blue Yonder Live and webinars that we prepared for jointly. If the organization is used to doing certain things in Excel, just automating the same process will not be sufficient.
Editor’s Note: This is our second post in a collaborative blog post series about mobility in manufacturing & logistics along with Catavolt, who helps manufacturing organizations drive operational excellence with mobile apps. What is the Hyperconnected Era or “The Internet of Things?”
The use of reverse logistics provides a myriad of benefits to include: Reduced administrative, transportation and aftermarket support costs. When a business, or other organization, purchases equipment, parts, or remanufactured equipment it is an investment. Increased velocity. Increased service market share.
The following are the insights gained from my discussion with Salim Shaikh , who leads Blue Yonder’s Automotive Industry Strategy, and James Peck , VP of Supply Chain Execution Presales, during a recent Blue Yonder Live and from webinars and automotive events that we prepared for.
Editor’s Note: Omni- and multi- channel is transforming transportation’s supply chain and logistics processes. The answer is simple – customers appreciate a sophisticated and hassle-free shopping experience and visit only websites with high performance and an excellent customer service.
Now more than ever — at a time when people are choosing online over in-store to adhere to social distancing practices — the communicated speed at which consumers will receive their orders can play a deciding role in whether they choose to buy from your online store or a competitor’s. What is needed to excel at ecommerce logistics?
Then a global transportation management system (TMS) should be a key part of your supply chain technology strategy. Additionally, customers have more choices than ever, so a poor experience could result in their decisions to purchase from competitors. Blake Gibbs, Director of Operational Excellence. Start your TMS journey.
Across our many blog posts, videos, webinars, eBooks, and other shared content, you’ll find a wealth of information about various aspects of outsourcing in the supply chain. However, I can’t recall writing a general guide about exploiting outsourcing opportunities to improve your supply chain.
Expertise: Sourcing, Supply Chain Analysis, Logistics & Transportation, Logistics Management Consulting, Freight (Maritime, Land, or Air), Logistics Technology Solutions. He graduated from the Cambridge Academy of Transport and the Chilean and German Commerce Institute with a degree in maritime transport, respectively.
Then a global transportation management system (TMS) should be a key part of your supply chain technology strategy. Additionally, customers have more choices than ever, so a poor experience could result in their decisions to purchase from competitors. Blake Gibbs, Director of Operational Excellence. Start your TMS journey.
We aren’t really leveraging the power of this data, especially when we’re trapped in world of manually reviewing requisitions, PO’s, and Excel spread sheets. The webinar provides some great insights into other aspects of how AI will radically change procurement activities in the not so distant future.
SXM Webinar Series with Art of Procurement. In the first of a three-part Art of Procurement Live Webinar Series ‘Putting the Supplier Experience at the Forefront of Strategic Procurement’ in partnership with HICX, we focus on how to make the business case for Supplier Experience Management (SXM). .
Breaking up with Excel: Digital Sales Planning Success with Concord Foods. Webinar: Register Now. People : Consumers and key stakeholders increasingly expect the brands they buy and support to address sustainability issues. Download Webinar Recording. Supply chain sustainability benefits companies and consumers.
In 2014, I accepted to support the World Economic Forum in developing the supply chain and transport industries. Since 2010, I have been supporting startups, like Hyperloop Transportation Technologies as well as asset owners – including serving on various boards. A role that I left end of 2018. This is so important.
If you are running pop-up blocking software, you will need to disable that to view the webinar. This webinar technology allows you to resize the presentation by clicking the maximize icon in the upper right corner to enlarge the window. Michael talked about the disruptive technology pieces that changed the fundamental buying habits.
It would be incorrect to ignore logistics when discussing e-commerce because establishing operational excellence is a priority for all e-commerce businesses. You must exercise extreme caution when choosing and purchasing a WMS. Businesses in the area may prioritize improving their logistics and supply chain management capabilities.
My name is Inga Hanson, I’m the Managing Editor of MedTech Intelligence and I will be your host for today’s webinar, Why a Product-centric Approach to Quality Matters. We’d like to thank Arena, a PTC Company, for sponsoring today’s webinar so we can bring it to you at no cost. Standard parts, easy to buy, you get duplicate.
Succeeding in global shipping can be difficult; you need to navigate transportation options, customs compliance, and ever-changing industry practices. Your global vendor management strategy should revolve around purchase order (PO) management of global vendors, typically through technology. Ocean shipping.
Succeeding in global shipping can be difficult; you need to navigate transportation options, customs compliance, and ever-changing industry practices. Your global vendor management strategy should revolve around purchase order (PO) management of global vendors, typically through technology. Ocean shipping.
In the past, retail businesses large and small operated by receiving and storing large shipments of product from distributors or manufacturers, which were then put out on store shelves for purchase. Some smaller businesses can even run all of their operations through platforms like Shopify, BigCommerce, and Magento. Conclusion .
We organize all of the trending information in your field so you don't have to. Join 102,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content