Remove Eliminating Excel in Purchasing Remove Transportation Remove Webinar
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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. 6 Examples of Excellent Customer Experiences. When making purchase decisions, brands who demonstrate care for others can offer a competitive advantage.

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Like A Green Lump of Clay….

Supply Chain Shaman

As I picked it up , I saw a twitter alert welcoming people to the APICS webinar with @lcecere on Agility that afternoon. As we went live with the webinar, I laughed. In this blog post, I publically answer the questions from the webinar. Q: You mention that Executive Buy-in is the biggest stumbling block. It was 6:00 AM.

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Was Integrated Planning a Hoax?

Supply Chain Shaman

The implementations were longer, the purchase costs were higher, and the functionality was less robust and lacking flexibility. The SAP team has built an incredible system of record to enable flows from ERP to SCP, but has failed to deliver a solution to deliver SCP planning excellence. I did not see it.

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A Conversation with Stuart Whiting, Schneider Electric

The Logistics & Supply Chain Management Society

Holds a Fellow of the Chartered Institute of Logistics and Transport and holds a Global MSc. In 2017 I also assumed responsibility for Field Services and in 2019 Data Excellence & Analytics embracing digital transformation driving our Tailored, Sustainable and Connected 4.0 Stuart is a British national, married with three children.

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Why Reverse Logistics Systems and Transportation Management Should Be Considered Together

GlobalTranz

So, many suppliers utilize outside logistics management to ensure customers remain fully satisfied and continue to repeat purchasing. reputation for excellence in reverse logistical results. reputation for excellence in reverse logistical results. The annual volume of returns in the U.S. Customers want results.

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What Your Company Needs to Succeed in Today’s Retail Landscape

AIMMS

Today’s shopper prefers to buy online and get products delivered at the best possible time and place, resulting in key shifts in the supply chain. Transportation capacity and cost: carriers are more selective about which retailers they work with and parcel pricing strategies are changing. Let’s take a closer look.

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Elevating The Voice of the Supply Chain Contrarian

Supply Chain Shaman

Due to travel restrictions, I cannot attend many industry events, so I observe from home, watching webinars and remote broadcasts. Demand latency is the time cycle to translate a channel purchase to an order.) Surgery is over. I am safely recuperating at home. As I process the content, I struggle.

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