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The Top 15 Retail Trends for 2022

ToolsGroup

The wonderful world of retail. The Retail Trends Shaping How We Shop in 2022. From a digitally-transformed shopping experience to global supply chain disruptions and a pandemic that refuses to quit, there’s one thing retailers can count on: People are always going to shop. Data source: eMarketer. Ah, the joy of shopping.

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The State of Home Delivery: Plenty of Room for Improvement

Logistics Viewpoints

Earlier in 2022, we conducted a survey of 8,000 consumers across North America and Europe to get a better sense of their ecommerce experience and how they were reacting to retailer performance. On one hand, consumers expect to increase their online purchases post-pandemic. Source: Descartes & SAPIO Research.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. There are lots of reasons for retailers to love loyalty programs. 6 Examples of Excellent Customer Experiences. Image source: National Retail Association.

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ToolsGroup Acquires Onera to Extend Retail Platform from Planning to Execution

ToolsGroup

Solutions enable real-time inventory availability and fulfillment optimization for retailers. BOSTON—June 7, 2022 — ToolsGroup , a global leader in supply chain planning and optimization software, today announced its acquisition of Onera, a provider of real-time inventory availability and fulfillment software solutions to retailers.

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Sourcing Strategy: Effective vs Efficient with Ron Crabtree

The Logistics of Logistics

Sourcing Strategy: Effective vs Efficient with Ron Crabtree. Joe Lynch and Ron Crabtree discuss sourcing strategy: effective vs efficient. When developing a sourcing strategy, the focus can be effectiveness (gaining desired results) or on efficiency (reducing cost, labor, and resources used). About Ron Crabtree.

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How to Prevent Retail Supply Chain Attacks

Locus

Table of Contents Why Retailers are Prone to Supply Chain Attacks How Supply Chain Attacks Cripple Retail Businesses How Retail Businesses Can Mitigate Supply Chain Attacks Online shopping has transformed retail into a billion-dollar industry due to the convenience technology brings.

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Top Supply Chain Challenges for CPG companies in 2023

Logistics Viewpoints

Retailers, especially in the developed world, demand collaborative practices, continue to increase the quality of their private label offerings, and are becoming significant competitors. The classical approach involves functional silos, sequential decisions, and Excel and people to render a plan executable.