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The State of Home Delivery: Plenty of Room for Improvement

Logistics Viewpoints

The results of the research are a good news, bad news story. On one hand, consumers expect to increase their online purchases post-pandemic. Consumers are planning to buy more, but only a fraction cite improved home delivery performance. Figure 1: Top Reasons for Increased Online Purchase and Home Delivery.

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Just Jump

Supply Chain Shaman

In the research, we find that deploying an outside-in model always beats an inside-out model, reducing process and data latency while improving the organization’s ability to make decisions at the speed of business. The shifts over the last decade are profound: Is the answer a Supply Chain Center of Excellence? Let me explain.

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Aligning Supply Chain Metrics to Improve Value

Supply Chain Shaman

When I started this research project, I was busy. One of my lessons learned in completing survey-based research over the past twelve years, is that projects are full of surprises. To manage continuous improvement, companies need a clear definition of excellence and organizational alignment to that goal. What Drives Value?

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Uh-Oh! Insights On How P&G Failed And What This Means For You

Supply Chain Shaman

Supply chain excellence is easier to say than to explain. In this area of research, I find that companies are like dogs chasing cars. Keith led the work to move P&G from a regional to a global manufacturer opening up the Warsaw center of planning excellence and outsourcing IT to HP. The reason? Discontinued in 2011.

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Supply Chain Performance Declined In the Last Decade. The Question is Why?

Supply Chain Shaman

The myopic focus on IT standardization resulted in the purchase of technology, but not value delivery. The continued focus on functional metrics like Purchase Price Variance (PPV), manufacturing costs, Overall Equipment Efficiency (OEE), and transportation costs throws the supply chain out of balance. Focus on IT standardization.

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Network Investment. Defining the ROI.

Supply Chain Shaman

In this research, 81% of brand owners and contract manufacturers primarily depend on communication through email and spreadsheets. In addition, a purchase order changes three-to-four times and there is a black hole (data is caught between email systems of trading partners for one-to-two days). PE Firm Buy-out and Consolidation.

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Organizational Alignment: Overlooked, but So Important.

Supply Chain Shaman

” Followed by “How are you organized, and what defines functional excellence? And, how do you tie functional excellence to corporate value?” Companies became less clear on the definition of supply chain excellence and how to implement decision support technologies. This gap grew over the last decade.