Remove Eliminating Excel in Purchasing Remove Minneapolis Remove Procurement Analytics
article thumbnail

Say Customer Service and Mean It

Supply Chain Shaman

Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. Foundational to supply chain excellence is the reliability of delivery, quality, and service. The Sleep Number Story of Supply Chain Excellence. Brine continued, “There is a role for ERP.

article thumbnail

28 supply chain professionals share the biggest challenges of supply chain management

6 River Systems

“Currently, the biggest challenge for supply chain managers is…” Keeping up with consumers and their buying behaviors. Additionally, the advancements and constant changes in technology and analytics play a huge role in supporting the success or failure of a modern day supply chain.