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Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. Foundational to supply chain excellence is the reliability of delivery, quality, and service. The Sleep Number Story of Supply Chain Excellence. Brine continued, “There is a role for ERP.
“Currently, the biggest challenge for supply chain managers is…” Keeping up with consumers and their buying behaviors. Additionally, the advancements and constant changes in technology and analytics play a huge role in supporting the success or failure of a modern day supply chain.
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