Eliminating Excel in Purchasing Metrics Research 
Supply Chain Shaman
MAY 21, 2024
When I started this research project, I was busy. One of my lessons learned in completing survey-based research over the past twelve years, is that projects are full of surprises. To manage continuous improvement, companies need a clear definition of excellence and organizational alignment to that goal. What Drives Value?
Supply Chain Shaman
APRIL 27, 2022
Supply chain excellence is easier to say than to explain. In this area of research, I find that companies are like dogs chasing cars. At each company, there is a relationship between the metrics of growth, margin, inventory, customer service, and asset strategy. Business leaders are action-oriented and competitive. The reason?
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Supply Chain Shaman
DECEMBER 15, 2022
” Followed by “How are you organized, and what defines functional excellence? And, how do you tie functional excellence to corporate value?” Companies became less clear on the definition of supply chain excellence and how to implement decision support technologies. Functional Metrics.
Supply Chain Shaman
APRIL 9, 2021
The myopic focus on IT standardization resulted in the purchase of technology, but not value delivery. Focus on functional metrics without alignment to a balanced scorecard to drive value. Over the last decade, in the building of global supply chains, organizations grew more political with gaming on metrics. Mistake #3.
Supply Chain Shaman
MAY 13, 2024
I share research, observations, and insights. How aligned do you believe your organization is to drive these metrics? Observations on What It Takes In the Mea Culpa post, I wrote that I used to believe that excellence in S&OP was a ratio of 60/30/10. (60% I like to think that I am a catalyst of sorts to drive improvement.
Supply Chain Shaman
MARCH 21, 2024
In the research, we find that deploying an outside-in model always beats an inside-out model, reducing process and data latency while improving the organization’s ability to make decisions at the speed of business. The shifts over the last decade are profound: Is the answer a Supply Chain Center of Excellence? Lack of aligned metrics.
Supply Chain Shaman
JANUARY 8, 2014
Interview for Metrics That Matter. My kitchen table is piled high with interviews for the upcoming book, Metrics That Matter. The research is the fun part of the process. I recently interviewed him for my upcoming book, Metrics that Matter, that publishes in August 2014. How do you define the metrics that matter?
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