Remove Eliminating Excel in Purchasing Remove Metrics Remove Price Reduction
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Aligning Supply Chain Metrics to Improve Value

Supply Chain Shaman

In follow-up qualitative interviews, one of the largest issues with organizational alignment was metric definition and a clear definition of supply chain excellence. To manage continuous improvement, companies need a clear definition of excellence and organizational alignment to that goal. What Drives Value?

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L’Oréal: A Case Study in Supply Chain Excellence

Supply Chain Shaman

The award, based on beating the industry peer group on rate of improvement on the key metrics of growth, operating margin, inventory turns, and Return on Invested Capital (ROIC) while outperforming their peer group, is tough to achieve. The orbit chart below illustrates L’Oréal’s performance at the intersection of two metrics.

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Supply Chain Performance Declined In the Last Decade. The Question is Why?

Supply Chain Shaman

The myopic focus on IT standardization resulted in the purchase of technology, but not value delivery. The singular focus to implement and shorten cycles for the “go-live date” reduced the focus to test and learn and build core competence. Focus on functional metrics without alignment to a balanced scorecard to drive value.

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Organizational Alignment: Overlooked, but So Important.

Supply Chain Shaman

When reviewing strategy decks for supply chain teams, I often see statements like “move from a functional-silo’d focus to a drive a more holistic response.” ” Followed by “How are you organized, and what defines functional excellence? And, how do you tie functional excellence to corporate value?”

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Is A Customer-Centric Strategy the Same as Demand-Driven? Outside-In?

Supply Chain Shaman

The client leaned across the table and asked, “Is a customer-centric supply chain strategy the same as a demand-driven supply chain strategy?” Drawing from the Whiteboard: Building Customer-Centric Supply Chain Strategies. The focus is on channel data: price; inventory positions; and policies.

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Congrats to the Winners of the Supply Chains to Admire 2023

Supply Chain Shaman

How Do You Define Excellence? In retrospect, I find that technology is an enabler, but only if we are clear on what defines supply chain excellence. Many believe that an ex-supply chain exec knows the definition of supply chain excellence. The group’s response is, “Are these supply chain metrics?”

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Holding Ourselves Accountable for Business Results

Supply Chain Shaman

Many of the growth initiatives–trade promotions and price in consumer industries–shifted demand without lifting baseline demand. The Focus Inside-out Supported by Functional Metrics. Functional Intitiatives Without Clarity on Supply Chain Strategy. Few companies are clear on the definition of supply chain excellence.