Logility

AUGUST 7, 2017

Ask yourself, “Are your supply chain metrics bogging you down?” ” To manage a supply chain containing complex dependencies between teams, departments and partner companies across international boundaries requires a rich set of metrics. Functionally isolated metrics lead to sub-optimized supply chain performance.

Procurement Analytics 121

Procurement Analytics Metrics Gartner Supply Chain Planning Software 121

ShipBob

APRIL 30, 2023

An eye-popping 94% of customers say that positive customer service experiences make them more likely to buy again. Plus, you establish and regularly check metric-driven goals (around speed and quality) for your team. Note: A good helpdesk will either track these metrics for you or make it easier to calculate them.

Customer Service 52

Customer Service Optimal Sourcing Procurement Analytics Optimization Software 52

Logistics Bureau

JULY 11, 2018

Their ability to perform with excellence exists only while supply and demand conditions remain stable—which is a rarity in today’s environment of globalisation and on-demand consumerism. BRICs Are Moving to Buying, Not Just Making. Supply chains that are too lean leave no room for error or change, and lack resilience.

Agile and Lean Supply Chain 104

Agile and Lean Supply Chain Supply Chain Design Software Supply Chain Software Trends 104