Remove Eliminating Excel in Purchasing Remove Examples Remove Supply Chain Software
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Thoughts. Selecting Supply Chain Software

Supply Chain Shaman

I find that most companies’ understanding of supply chain planning is immature, and that next week, at the Gartner Supply Chain Summit in Orlando, that many will don their Mickey ears to discuss what I consider outdated supply chain planning models. How can I improve the process of software selection?

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How Do We Stop Buying Planning Software the Wrong Way?

Supply Chain Shaman

The Process of Software Selection. I am constantly amazed that business leaders can engage with technologists month after month (often over eight and sometimes over a year) to select a supply chain planning system and then call me to ask for help on the decision. How do you define excellence in planning? My struggle?

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How Do We Stop Buying Planning Software the Wrong Way?

Supply Chain Shaman

The Process of Software Selection. I am constantly amazed that business leaders can engage with technologists month after month (often over eight and sometimes over a year) to select a supply chain planning system and then call me to ask for help on the decision. How do you define excellence in planning? My struggle?

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Do Digital Your Way. Sidestep the Supply Chain Conquistadors

Supply Chain Shaman

In a recent research project, we found that 2/3 of companies had a digital supply chain transformation strategy; however, those that were evolving their strategy performed better during the early months of the pandemic than those that were “clear” on the project plan for a digital transformation. Supply Chain 4.0.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. Here’s a look at six customer experience examples to help you maximize long-term customer loyalty. 6 Examples of Excellent Customer Experiences.

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Reynolds’ Continuous Improvement Journey Across a Dynamic Supply Chain

Logility

With approximately 95% of American households relying on products like recyclable aluminum foil, self-sealing wax, freezer paper, disposable bakeware, trash liners, and more, this organization strives for continuous improvement in their supply chain. But what are they really chasing?

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As The Wind Blows: Improving Supply Chain Planning

Supply Chain Shaman

In the supply chain management industry, words swirl but lack definition. Will we transform and improve supply chain planning systems based on AI? Over the past decade, over 320,000 supply chain leaders have followed me on LinkedIn. (I The winds of change transform industries. Again, who knows?