Remove Eliminating Excel in Purchasing Remove Examples Remove Sourcing
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Patterns Tell the Story of Supply Chain Excellence

Supply Chain Shaman

We purchase data from Y charts. (A This data source synchronizes corporate reporting across global markets while tracking restatements, name changes, and currency shifts.) As an aside, I do not think that Lenovo is an example of a supply chain excellence. For the past decade, I have been studying these patterns.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. Here’s a look at six customer experience examples to help you maximize long-term customer loyalty. 6 Examples of Excellent Customer Experiences.

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Why Digitalizing Sourcing is a Must for Supply Chain Resilience

Logistics Viewpoints

The key to this lies with sourcing. Before diving further, let us define what sourcing is. Sourcing is the practice of finding and selecting suppliers for a range of services (e.g., Traditional sourcing practices tend to be highly manual and are fraught with latencies and inefficiencies. Digitalizing sourcing (i.e.,

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Thoughts. Selecting Supply Chain Software

Supply Chain Shaman

In 2012, when I started Supply Chain Insights , I believed that I could revolutionize the purchase of supply chain planning solutions by initiating a rating and review process across trading partners. Buying supply chain planning software is hard. How are people buying software? Here I share how to challenge the status quo.

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Aligning Supply Chain Metrics to Improve Value

Supply Chain Shaman

In follow-up qualitative interviews, one of the largest issues with organizational alignment was metric definition and a clear definition of supply chain excellence. For example, a cost improvement in one function could raise the costs in another. They do not excel in planning or forecasting. What Drives Value?

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Sourcing Strategy: Effective vs Efficient with Ron Crabtree

The Logistics of Logistics

Sourcing Strategy: Effective vs Efficient with Ron Crabtree. Joe Lynch and Ron Crabtree discuss sourcing strategy: effective vs efficient. When developing a sourcing strategy, the focus can be effectiveness (gaining desired results) or on efficiency (reducing cost, labor, and resources used). About Ron Crabtree.

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6 Powerful B2B CRM Strategies for Wholesalers & Manufacturers [+ Examples]

Unleashed

A CRM system that offers RFM (Recency, Frequency, and Monetary value) Analysis allows you to segment customers by their purchase habits. Analyse customer data “Without B2B CRM tools, sales teams waste time running multiple Excel reports to gather and build customer insights.” Consultant Manager, ProspectSoft.