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Patterns Tell the Story of Supply Chain Excellence

Supply Chain Shaman

We purchase data from Y charts. (A Studying Performance of the Gartner Top 25 Award Winners Plotting corporate patterns against peer group performance through orbit charts enables a quick understanding of supply chain excellence. As an aside, I do not think that Lenovo is an example of a supply chain excellence.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. Here’s a look at six customer experience examples to help you maximize long-term customer loyalty. 6 Examples of Excellent Customer Experiences.

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How Do We Stop Buying Planning Software the Wrong Way?

Supply Chain Shaman

“We are considering the purchase of Blue Yonder, Logility, Kinaxis, o9, or OMP. How do you define excellence in planning? Companies that buy technologies from an RFP process have a high likelihood of ending up in this predicament. Buying planning software is a lot like buying a car. ” Lora. “ Joe.

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Supply Chain Leaders Rearranging Deck Chairs? Yes, I Think So.

Supply Chain Shaman

Excellent firms don’t believe in excellence – only in constant improvement and constant change. What Is Supply Chain Excellence? My second observation is that for 96% of public companies supply chain excellence is slip-sliding away. Reflections on Excellence. Tom Peters. Here, in this blog, I explain.

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How to excel in last mile delivery

DELMIA Quintiq

Grocery retailers that want to excel in this space — while protecting their bottom line — need to optimize their logistics planning. They can choose where and when they want their purchases delivered; retailers trying to outdo each other are providing shoppers with flexibility through more delivery options, faster speed and even lower prices.

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How Do We Stop Buying Planning Software the Wrong Way?

Supply Chain Shaman

“We are considering the purchase of Blue Yonder, Logility, Kinaxis, o9, or OMP. How do you define excellence in planning? Companies that buy technologies from an RFP process have a high likelihood of ending up in this predicament. Buying planning software is a lot like buying a car. ” Lora. “ Joe.

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L’Oréal: A Case Study in Supply Chain Excellence

Supply Chain Shaman

to This is an example of managing a balanced portfolio and of driving a supply chain revolution. This case study is the best example we have seen of a customer-centric supply chain. In China, for example, more than 40% of the company’s business through eCommerce. L’Oréal’s Performance Compared to the Peer Group.