The State of Home Delivery: Plenty of Room for Improvement
Logistics Viewpoints
APRIL 21, 2022
Earlier in 2022, we conducted a survey of 8,000 consumers across North America and Europe to get a better sense of their ecommerce experience and how they were reacting to retailer performance. On one hand, consumers expect to increase their online purchases post-pandemic. Source: Descartes & SAPIO Research.
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