Generative AI: Cheat Code to a More Competitive Supply Chain Business?
Logistics Viewpoints
JUNE 15, 2023
You’ve probably already encountered it in a retail setting. You call a support center and a chatbot answers the call, understanding your natural language and providing information on shipment status. This is called ChatGPT, a natural language processing (NLP) tool that runs on artificial intelligence (AI) to conduct human-like discussions in order to assist you with various requests.
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