Escaping the supply chain Catch-22: customer service vs. rising costs
Alloy
NOVEMBER 5, 2019
Retail supply chains catching up to Amazon. Competition to make and distribute consumer goods is at an all time high. Despite cries of a retail apocalypse, retailers like Walmart, Costco, and Target are all outperforming Amazon in the stock market this year. By competing with Amazon on convenience and leveraging the competitive advantage of their physical presence and human touch, these organizations are reinventing the importance of physical retail as we prepare to enter 2020.
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