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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.

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Say Customer Service and Mean It

Supply Chain Shaman

Without a kitchen, I depended on the drive-thru services of outlets like Starbucks and McDonalds. Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. Customer Service Failure. I now go to the local coffee shop.

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FMCG Stock Shrinkage: Where are you leaking cash?

Enchange Supply Chain Consultancy

All these and more inevitably lead to missing stock, extra cost and ultimately, poor Customer Service. If you and your systems think stock is available and you provide a promise to factories or customers then finding (or not finding) the required materialsk will not le ad to a 'Happy Bunny' situation.

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Decentralizing Supply Chains: How Regional Models Drive Resilience and Flexibility

Logistics Viewpoints

Companies that previously prioritized cost-cutting and centralized sourcing quickly found themselves exposed to serious production and distribution risks. In response, many organizations have shifted toward decentralized and regionalized supply chain models, distributing production and sourcing across multiple regions.

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How to Package and Price Embedded Analytics

Just by embedding analytics, application owners can charge 24% more for their product. How much value could you add? This framework explains how application enhancements can extend your product offerings. Brought to you by Logi Analytics.

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Safety Stock – Mastering Demand and Supply Chain Planning

ToolsGroup

Through strategic inventory management powered by supply chain planning tools , companies significantly improve customer service levels while maintaining operational efficiency, even when facing unpredictable demand forecasting challenges. Forecast Inaccuracy Strategically offsets errors in predicting future demand.

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Strategic Sourcing Best Practices – Proven Strategies for Procurement Success

Jaggaer

Strategic Sourcing Simplified: Best Practices for Maximizing Value Strategic sourcing goes beyond cost savings its about making informed decisions that drive long-term value. Now well dive into best practices in these critical areas to ensure a more effective and resilient sourcing strategy.