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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.

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The Strategic Importance of Global Procurement

Logistics Bureau

Procurement has never played such an important role in the increasingly globalised economy. Has procurement fundamentally changed itself in the past 10 years? Strategic Procurement can mean totally different things in different industries and sectors. The time when Procurement was almost a synonym to Purchasing has long gone.

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Supply Chain Planning Solutions are Not Just for the Big Boys

Logistics Viewpoints

Myers Industries Implements John Galt Solutions. They also are also one of the largest distributor in the US of tools, equipment and supplies for the tire and wheel service industry. They source plastic pellets and then use injection, blow molding, rotational molding, and thermoforming to produce their finished products.

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Say Customer Service and Mean It

Supply Chain Shaman

Without a kitchen, I depended on the drive-thru services of outlets like Starbucks and McDonalds. Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. Customer Service Failure. I now go to the local coffee shop.

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Ways Food and Beverage can Build Resilience with Supply Chain Optimization Software

Logility

From harvest to hands, the food & beverage (F&B) industry leaves no room for guesswork, especially without supply chain optimization software. Staying competitive in this intense landscape demands finely tuned operations that are highly efficient and effective – from product concept to customer consumption.

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IT Procurement: How to Purchase IT Products and Services Effectively

Precoro

Strong companies depend on a range of hardware and software solutions to support key business processes like customer service, financial management, and supply chain operations. This article encompasses the best practices for planning and executing successful IT procurement strategies. What is IT procurement?

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Best Supply Chain Management Software For Enterprises in 2025

ThroughPut

CAGR , the global supply chain management software market is expected to touch USD 50 billion by 2032. This one figure speaks volumes about how organizations worldwide want access to the best supply chain management tools to boost efficiency and value in their distribution and logistics network. Growing at an overwhelming rate of 11.1%