Customer Service Procurement Analytics Warehousing 
Supply Chain Shaman
OCTOBER 2, 2020
Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. In this article, I want to emphasize that a customer-centric supply chain meets and exceeds the customer’s needs day-by-day based on a well-defined relationship against a brand promise.
Logistics Bureau
OCTOBER 11, 2024
Procurement has never played such an important role in the increasingly globalised economy. Has procurement fundamentally changed itself in the past 10 years? Strategic Procurement can mean totally different things in different industries and sectors. The time when Procurement was almost a synonym to Purchasing has long gone.
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Enterra Insights
MAY 26, 2022
Although retailers still talk about the digital path to purchase as an alternative to the traditional shopping journey, the lines between paths to purchase have blurred. With all generations getting more comfortable on the digital path to purchase, most retailers have adapted to this new reality and are pursuing omnichannel strategies.
Unleashed
APRIL 18, 2023
The last of these can be achieved by tracking the right inventory metrics, analysing the results, and making data-driven optimisations. So, what are the ‘right’ inventory metrics, and how do you calculate them? In this inventory metrics guide What are inventory metrics? What are KPIs for inventory?
QAD
JUNE 25, 2019
Managing inventory effectively is a delicate balancing act, affected by lead times, supply chain efficiency , demand variability, product complexity, product life cycles, warehouse space and practices, among other variables. Using Metrics to Measure the Health of the Business. Tracking, Managing, and Choosing Metrics.
GlobalTranz
SEPTEMBER 28, 2018
An omnichannel warehouse is different from a traditional warehouse in that it handles incoming orders from online, brick-and-mortar, and all other possible channels. Let’s take a closer look at omnichannel warehouses, why they’re necessary, and how they impact warehouse management and operations.
QAD
JULY 1, 2021
Here’s a formula to calculate your total direct materials costs: Beginning Inventory + Added Purchases – Ending Inventory = Total Direct Materials Costs. Direct labor is simply the costs associated with paying people to create the product. Where can I improve processes or purchasing to wisely cut costs or time?
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