Supply Chain Shaman

FEBRUARY 26, 2024

Based on the work with Georgia Tech, we are getting clear on which metrics matter by industry. As companies adopt a balanced scorecard, the functional metrics shift to a focus on reliability. They implemented a simple planning technology with an outside-in channel-centric model (Ship to model definition).

Modeling 208

Modeling Supply and Demand Optimal Sourcing Supply Chain Planning Software 208

Taulia

JUNE 12, 2023

Blog Expert Advice 8 min read 12 Jun 2023 By Taulia Share: Share via linkedin Share via twitter Share via facebook Share via email Copied Copy page URL to clipboard 10 supply chain KPIs and metrics to track We’ve listed the 10 top supply chain KPIs you can use to measure your supply chain performance and find opportunities for optimization.

Procurement Analytics 52

Procurement Analytics Metrics Supply Chain Software Inventory Reduction 52

GlobalTranz

JULY 13, 2015

Throughout the supply chain, the use of metrics to track and understand processes provides an invaluable resource for ensuring increased production and customer satisfaction. What Distribution Center Metrics Need Tracking? However, the most important metrics can be categorized into the following eight areas.

Procurement Analytics 120

Procurement Analytics Metrics Distribution Inventory Reduction 120

Logility

JANUARY 26, 2017

The second part of Drucker’s quote, “if you can't measure it, you can't improve it,” really brings home the importance of having the right set of metrics. In the field of supply chain management, we have created an abundance of metrics and key performance indicators (KPIs). requires a different set of metrics.

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Procurement Analytics Metrics Supply Chain Planning Software Gartner 100

GlobalTranz

OCTOBER 8, 2018

E-commerce has presented wholesale distributors and original equipment manufacturers (OEMs) with a crown opportunity for growth, but it comes at the cost of transitioning from single-channel shipping. Some of these, reports Channel Advisor , include: Multichannel fulfillment has an increased cost in comparison to traditional shipping.

Shipping 120

Shipping Cost Reduction Strategies Manufacturing Procurement Optimal Sourcing 120

Supply Chain Shaman

NOVEMBER 21, 2023

Fred owned logistics and customer service for the organization. The warehouse I ran just completed a consolidation of three shipping centers. So, I was always struggling on a daily basis to establish a feasible plan to ship 180 trucks out of 22 doors in a twenty-four-hour operation. The metrics were not aligned.

Supply Chain Planning Software 342

Supply Chain Planning Software Inventory Reduction Supply Chain Design Software Cost Reduction Strategies 342

ShipBob

FEBRUARY 3, 2023

By monitoring particular metrics over time across your online sales, in-store sales, and operations, you’ll gain quantitative insights into your business performance. A retail KPI (or “Key Performance Indicator”) refers to a quantifiable metric used to measure how a retail business is performing. Why are retail metrics important?

Procurement Analytics 52

Procurement Analytics Metrics Retail Inventory Reduction 52

Supply Chain Shaman

DECEMBER 28, 2020

Help Me Improve Customer Service. The problem is that the manufacturing lines are 125% utilized, and there is an ongoing struggle to produce tonnage, much less ship the right product from the production lines to customers based on orders. I rolled up my sleeves to understand the issue. All the best in your journey.

Supply Chain Planning Software 418

Supply Chain Planning Software Forecasting Forecasting Software Modeling 418

RFgen

APRIL 18, 2023

Shipping accuracy is an important aspect of any business that relies on delivering products to customers. Your ability to ship accurate orders to the right destination directly impacts profitability. Misships, or incorrectly shipped items, can lead to customer dissatisfaction, increased costs, and damage to your brand.

Optimization Software 52

Optimization Software Supply Chain Planning Software Inventory Management Software Supply Chain Software 52

Supply Chain Game Changer

AUGUST 21, 2022

A global chemical manufacturer recently had to replace ships that transported bulk materials to ports. These materials were then transferred to barges and rail cars for delivery, and finally to terminals where they were packaged into shipping containers for final delivery by rail.

Inventory Reduction 104

Inventory Reduction Price Reduction Cost Reduction Strategies Material Savings 104

GlobalTranz

MAY 24, 2016

Using less-than-truckload for medium-sized shipments is one of the great innovations in shipping. It produces results at a fraction of the cost of full truckload (FT) or small package shipping. Stronger, Higher Level of Customer Service. Contract negotiation is becoming a major factor in shipping. Rapid Expansion.

Purchasing Training 137

Purchasing Training Negotiating Skills Supply Chain Design Software Forecasting Software 137

Logistics Viewpoints

JANUARY 23, 2024

The company can connect all aspects of the execution process, including labor cost and capacity, warehouse capacity, and shipping, and then integrating all of this data into their data cloud platform for a holistic view of OMS, TMS, and WMS. The end result is driving better decisions for the retail customer.

Supply Chain Planning Software 241

Supply Chain Planning Software Supply Chain Software Supply Chain Planning Modeling 241

Logistics Viewpoints

JULY 10, 2024

A planner can see how much extra it would cost to take service levels from 95% for all customers to 99%. However, not just service levels and costs can be traded off. A planner could ask the SCP engine to achieve 95% service, with CO2 emissions under a million metric tons at a given factory in the coming month.

Supply Chain Planning Software 267

Supply Chain Planning Software Supply Chain Planning Scenario Planning Modeling 267

Logility

AUGUST 25, 2020

Failed SCM implementation causes shipping errors. WMS failure causes Adidas to under ship by 20%. Every company today runs on data – the key to using your data is choosing the right metrics for visibility into your supply chain. Focus on how quickly and effectively the company delivers goods to customers. Bankruptcy.

Supply Chain Planning Software 173

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Software 173

Intelligent Audit

DECEMBER 8, 2020

However, not all shipping analytics tools are created equally. As technology advances, companies must consider multiple potential features, platforms, and companies when choosing and applying shipping analytics capabilities across modes, multi-site locations, and more. Creation of Performance Metrics. Data Normalization.

Analytics Software 52

Analytics Software Supply Chain Software Supply Chain Planning Software Logistics Network Optimization Software 52

Supply Chain Shaman

OCTOBER 13, 2022

While shipping craziness is abating, the issues and implications of the Russian-Ukrainian war, energy shortages in China and Europe, food instability in Africa, and the global water crisis reverberate as disruption after disruption in the supply chain. Functional metrics need to be abandoned to focus on balanced scorecard outputs.

Supply Chain Planning Software 221

Supply Chain Planning Software Modeling Supply and Demand Supply Chain Software 221

ToolsGroup

MARCH 18, 2019

In order to meet today’s service expectations for fine paper products, Mohawk’s customer service-level metric was changed from “order lines shipped complete within five days” to “order lines complete and available at time of order”.

Supply Chain Planning Software 228

Supply Chain Planning Software Supply Chain Planning Scenario Planning Agile and Lean Supply Chain 228

Logistics Viewpoints

JUNE 26, 2023

For Mars, digitalization has focused on improved customer service, cost reductions, and making their supply chain associates more productive. For the largest retailers, short shipping results in fines and penalties. “I’ll 95% is very high performance on this metric; It implies significant transportation cost savings.

Supply Chain Planning Software 233

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Planning 233

GlobalTranz

OCTOBER 10, 2017

Using technology to improve last mile metrics is essential to driving last mile costs down, but how do shippers know if the technology is helping or hurting? Essentially, shippers need to track these 11 metrics. On-Time Deliveries Are King of Last Mile Metrics. On-Time Deliveries Are King of Last Mile Metrics.

Metrics 153

Metrics Cost Reduction Strategies Logistics Network Optimization Software Waste Reduction 153

SCMDOJO

MARCH 19, 2024

In essence, a structured supply chain department as described in the blog can help you deliver the right supply chain strategy and goals which helps cost reduction, improve customer service, on-time delivery, and better working capital. Analyze performance metrics and implement improvements to enhance efficiency.

Optimal Sourcing 98

Optimal Sourcing Supply Chain Planning Software Negotiating Skills Material Savings 98

SYSPRO Smarter ERP

NOVEMBER 3, 2021

can be measured to define this metric. Manufacturing Cycle Time : This metric is most accurately obtained using real-time monitoring with a Manufacturing Execution System (MES). They are used to measure how effectively the warehouse processes of receiving, replenishment, fulfilment and shipping perform. Customer KPIs.

Manufacturing Procurement 105

Manufacturing Procurement Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain 105

ShipBob

APRIL 13, 2021

Tracking the right ecommerce KPIs will help you make better-informed decisions regarding your ecommerce brand, from revenue and conversions to marketing and customer service. However, there is a wide range of metrics that you should be tracking to help your online store grow. Why ecommerce performance metrics are important.

Procurement Analytics 95

Procurement Analytics Logistics Network Optimization Software Analytics Software Optimization Software 95

Logistics Viewpoints

APRIL 6, 2021

This would include metrics like order-fill rates – that is, how many orders you’re able to fill in full and on time. This is crucial to your ability to promise the customer a reliable delivery date. Customer-Centric Mindset. To quote one of my favorite analysts: “Customer service lives and dies in the supply chain.”.

Journal 172

Journal Vendor Strategies Inventory Reduction Price Reduction 172

Intelligent Audit

JANUARY 21, 2021

On-time shipping performance remains one of the most critical factors for shippers of choice. Keeping customer satisfaction high and remaining focused on crucial business smart goals becomes essential focus points for logistics managers. Not enough planning before, during, and after shipping.

Shipping 40

Shipping Logistics Network Optimization Software Expense Reduction Supply Chain Planning Software 40

GlobalTranz

OCTOBER 2, 2017

According to Mitchell’s NY , last mile logistics is seen as the least efficient leg of shipping, and it accounts for up to 20 percent of the total shipping cost of a product. Moreover, last mile logistics is key to reducing overhead and improving customer service. Be Consumer-Centric. Measure Performance.

Inventory Reduction 363

Inventory Reduction Cost Reduction Strategies Logistics Network Optimization Software Supply Chain Strategy 363

Supply Chain Shaman

OCTOBER 8, 2019

The number one question that I am asked today by manufacturers across all industries is “How can I improve customer service?” Nine times out of ten improving customer service requires different management of the budget cycle and a rethinking of financial planning. Background. The River of Demand. #3 The reason why?

Supply Chain Design Software 189

Supply Chain Design Software Inventory Reduction Supply Chain Planning Software Forecasting 189

Supply Chain Shaman

JANUARY 31, 2022

Source E2open Shipping Index). As a result, focusing on cost and efficiency, and functional metrics throws the supply chain out of balance. Payable terms grew, and the focus on efficient procurement and functional metrics reduced the development of strong relationships across the value chain. Focus on Cost. His response?

Procurement Analytics 221

Procurement Analytics Manufacturing Procurement Supply Chain Planning Software Sourcing Strategies 221

Supply Chain Shaman

MARCH 18, 2018

Snow fell last night as I worked on my last Supply Chain Metrics That Matter report. The concept of the Effective Frontier is that best in class companies align functional metrics to balance growth, cost, inventory and Return on Invested Capital (ROIC) performance while balancing customer service metrics.

Optimal Sourcing 173

Optimal Sourcing Supply Chain Planning Software Supply Chain Design Software Supply Chain Optimization 173

Unleashed

APRIL 21, 2024

Once confirmed, the ordered items are picked from your inventory, sorted, packed, and shipped to the customer. Throughout the order processing process, order tracking and updates are given to the customer to provide transparency and enhance customer satisfaction. Order tracking and updates are provided to the customer.

Inventory Management Software 52

Inventory Management Software Analytics Software Supply Chain Design Software Demand Planning Software 52

MercuryGate

MARCH 16, 2021

Many working parts come together to create the best shipping experience when it comes to customer service in logistics. For logistics and shipping managers, this focus on keeping customer wants and needs front and center can be very complex. However, […]. However, […].

Customer Service 52

Customer Service Logistics Network Optimization Software Meeting Shipping 52

Logistics Viewpoints

APRIL 26, 2021

But the CEO made it clear to Mr. Fitzgerald that as the company scaled, customer service could not suffer. Shipping of finished products is done from the manufacturing sites. For storage products, maintenance services are very important. The factory then builds, tests, and ships product – often within 24 hours.

Supply Chain Design Software 221

Supply Chain Design Software Manufacturing Procurement Supply Chain Planning Software Czech Republic 221

ShipBob

APRIL 30, 2023

An eye-popping 94% of customers say that positive customer service experiences make them more likely to buy again. Improving your ecommerce customer service can have a strong impact on your brand reputation, customer retention, and revenue. This is where customer service levels come in.

Customer Service 52

Customer Service Optimal Sourcing Procurement Analytics Optimization Software 52

GlobalTranz

OCTOBER 5, 2017

Last mile e-commerce, last mile technology, last mile metrics and white glove services make standard shipping conversations seem like child’s play, and the new focus on the last mile is anything but. Leveraging Metrics, Shippers Find Better Ways to Excel at Customer Service and Last Mile Services.

Logistics Network Optimization Software 142

Logistics Network Optimization Software Logistics Supply Chain Software Supply Chain Strategy 142

Supply Chain Shaman

FEBRUARY 7, 2022

Source E2open Shipping Index). As a result, focusing on cost and efficiency, and functional metrics throws the supply chain out of balance. Payable terms grew, and the focus on efficient procurement and functional metrics reduced the development of strong relationships across the value chain. Focus on Cost. His response?

Procurement Analytics 195

Procurement Analytics Manufacturing Procurement Sourcing Strategies Optimal Sourcing 195

Supply Chain Shaman

NOVEMBER 15, 2021

Maersk, the world’s largest container shipping company, reported its best quarter in 117 years, posting a $5.9B Ships continue to hold in the west coast harbors of LA and Long Beach, and the west coast warehouses are full. Much of the inventory on the ships at sea will miss the essential seasonal windows.

Supply Chain Design Software 288

Supply Chain Design Software Supply Chain Planning Software Sourcing Strategies Supply and Demand 288

Demand Solutions

DECEMBER 30, 2014

And let’s say that we have seven line items in stock and can ship them complete. To fill the 8th line item complete we had to ship the product from a DC across the country. For the 9th line item we ran an overtime production shift to get the order shipped complete on time.

Forecasting 190

Forecasting Supply Chain Planning Supply and Demand Scenario Planning 190

Unleashed

APRIL 9, 2024

To measure how effective a company is at delivering complete orders on time, you can use the aptly named On Time in Full (OTIF) metric. OTIF meaning On Time in Full (OTIF) is a supply chain management metric that tracks a supplier’s ability to meet delivery promises. Why is OTIF an important supply chain management metric?

Vendor Strategies 52

Vendor Strategies Inventory Reduction Waste Reduction Cost Reduction Strategies 52