Remove Customer Service Remove Manufacturing Remove Supply Chain Software
article thumbnail

Robotic Process Automation in Supply Chain

Logistics Viewpoints

Robotic Process Automation (RPA) refers to process automation that combines process steps with decision models or business rules with little to no human oversight. APQC conducts research on supply chain and logistics to help organizations assess the performance of their own processes and functions compared to their peers.

article thumbnail

Ways Food and Beverage can Build Resilience with Supply Chain Optimization Software

Logility

From harvest to hands, the food & beverage (F&B) industry leaves no room for guesswork, especially without supply chain optimization software. This reality is compelling F&B companies to rethink their strategies and approach to supply chain optimization and demand planning.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Optimizing Aftermarket Inventory: How ToolsGroup Helps Manufacturers Navigate Complexity

ToolsGroup

CAGR from 2024 to 2032 , the aftermarket sector is becoming more competitive, especially with the rise of electric vehicles (EVs), increasingly sophisticated technologies, and fluctuating customer demands. Complex distribution networks, multi-echelon supply chains, and intermittent demand for parts complicate supply chain operations.

article thumbnail

Say Customer Service and Mean It

Supply Chain Shaman

In my work with clients, customers bandy about the term “customer-centric supply chain.” I think that we should earn a five-star rating with customers every day. Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score.

article thumbnail

Build Political Capital to Drive Supply Chain Planning Success

Supply Chain Shaman

How should a global manufacturer make a decision? And how can supply chain planning help? In one project, I am interviewing over fifty supply chain leaders on their perceived impact of advanced planning, what makes a good plan, and how effectively they use the technology. What defines a feasible plan?

article thumbnail

Transforming Manufacturing Operations with Supply Chain Technology: 3 Key Areas to Invest In

Logility

As a manufacturing leader, you’re faced with constant disruptions, labor shortages, and the threat of job loss — time is of the essence. The time is now to take action and invest in technology to optimize your operations, streamline your workflows, and enhance supply chain efficiency across the board.

article thumbnail

Ciavarella Pneumatici Selects ToolsGroup to Revolutionize Supply Chain Planning

ToolsGroup

This strategic partnership aims to improve demand planning efficiency, optimize inventory performance, and elevate service levels. Ciavarella’s efficient distribution system, coupled with a highly qualified staff, allows for rapid and punctual delivery, setting a new standard in customer service within the industry. “In