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Why Organizational Alignment is Critical to the Supply Chain Response

Supply Chain Shaman

If you would like to participate in a current research study, we would love your help and participation in the contract manufacturing study. We are trying to assess the value of a network in managing contract manufacturing.) One of the alignment gaps that is growing and is unfortunate is the gap between procurement and manufacturing.

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Say Customer Service and Mean It

Supply Chain Shaman

Without a kitchen, I depended on the drive-thru services of outlets like Starbucks and McDonalds. Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. Customer Service Failure. I now go to the local coffee shop.

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Does Perfect Customer Service Make Sense?

Logistics Viewpoints

Ronan Stephens, the Senior Vice President of Supply Chain Management and External Manufacturing, explained how the company set out on a journey to improve customer service while also reducing costs. Manufacturing would not have been able to respond to that kind of event for two months. “We

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Robotic Process Automation in Supply Chain

Logistics Viewpoints

Robotic Process Automation Deployment According to the APQC data, organizations are exploring Robotic Process Automation across a number of supply chain areas, including supply chain planning, sourcing and procurement, logistics and warehousing, and manufacturing. Many technologies are implemented as a source of cost cutting.

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Freight Procurement is a Different Game

Logistics Viewpoints

Procuring transportation for freight is much different than any other procurement category. Transportation procurement needs to support both customer service and a company’s internal supply chain goals. One master of freight procurement is Kyle Masters. Procurement ran a request for proposal event.

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These Top Manufacturing Technology Trends will Fuel a Focus on Customer Experience in 2018

GlobalTranz

Going back to the Industrial Internet of things (IIoT), the use of Internet-connected technology increases risk in manufacturing. billion in 2018 alone, reports Michael Kotelec of Manufacturing.net , and this will bring a strong, robust boost to efficiency and productivity in manufacturing. However, the risk is well worth it.

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Build Political Capital to Drive Supply Chain Planning Success

Supply Chain Shaman

How should a global manufacturer make a decision? In short, the research tells me that the manufacturing industries are stuck. In contrast, for a global manufacturer, the answer is more complex. What is the role of make, source, and deliver? And how can supply chain planning help? What defines a feasible plan?