Remove Customer Service Remove Inventory Remove Manufacturing
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Optimizing Aftermarket Inventory: How ToolsGroup Helps Manufacturers Navigate Complexity

ToolsGroup

The Aftermarket Landscape: Complexity and Opportunity The aftermarket industry encompasses a wide range of products and services, including replacement parts (such as batteries, tires, and brake pads), performance-enhancing components, accessories and vehicle maintenance and repair services.

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Say Customer Service and Mean It

Supply Chain Shaman

Customer Service Failure. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. The local service company is available ten weeks from now, and I will pay the bill. The machine design was bad and was dictated by corporate.”

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Does Perfect Customer Service Make Sense?

Logistics Viewpoints

In supply chain management, it is widely accepted that holding enough finished goods inventory to fulfill every order is just too costly. The thinking goes that at some point, improving service levels means you are not adding inventory in a linear manner but rather exponentially. Ipsen also need to reduce their lead times.

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Increasing Service Part Market Revenue with Better Customer Service

Logility

The rule of thumb says that for every percentage point of service part availability, revenue grows ¼ of a percent. This is relatively simple to measure, and with advanced inventory optimization it is possible to optimize the service level based on customer and product segmentation.

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Multi-echelon Inventory Optimization vs Inventory Optimization

ToolsGroup

Now consider that by not optimizing your inventory from a global vantage point you may be creating, if not outright chaos, a much less efficient network than you could have. There are many pieces of the modern manufacturing supply chain. The basic approach to inventory optimization. This is no easy task.

Modeling 270
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How manufacturers optimize their inventories

ToolsGroup

Editor’s Note: Microsoft’s Colin Masson, Global Industry Director of Manufacturing Solutions (that's him on the left), sat down with me to discuss how manufacturers optimize their inventories. But that’s not the only shift in manufacturing.

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How manufacturers and distributors can improve inventory management

SYSPRO Smarter ERP

Complete halts result in backlogs and delays, which will impact warehouses and more importantly, their inventory management. Inventory takes many forms, ranging from raw materials to finished goods. Inventory exists because a buffer is needed to balance out the uncertainties between demand and supply. Survey findings.