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Say Customer Service and Mean It

Supply Chain Shaman

Customer Service Failure. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. The local service company is available ten weeks from now, and I will pay the bill. The Sleep Number Story of Supply Chain Excellence.

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Dancing in the Ring of Fire

Supply Chain Shaman

Each executive has a different perspective on the definition of supply chain excellence, but they are never discussed and aligned. His organization purchased an advanced planning technology from well-known best of breed provider, and the implementation should have been successful, but it was not. What Is The Ring of Fire?

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Inventory Management Excellence: Some Companies to Learn From

Logistics Bureau

Inventory management is a crucial aspect of supply chain management, and effective strategies can help businesses reduce costs, improve customer service, and increase profits. The answer depends, of course, on your company’s objectives and, particularly, on your customer service promises.

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Supply Chain Resilience. Really?

Supply Chain Shaman

The ability of an organization to deliver reliable and consistent results for revenue, margin, customer service, and quality in the face of demand and supply variability. Maximize the value of the purchase order flow data already in the existing networks. (A A purchase order changes many times and needs synchronization.

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Exploring 14 Types of Warehouses: A Comprehensive Ecommerce Guide

ShipBob

When it comes to supply chains and logistics management, warehousing is a crucial aspect of the operation. Most people think of a warehouse as simply a large commercial space with products scattered throughout. Factors such as capacity, costs, and location are just the tip of the iceberg when it comes to choosing the right warehouse.

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Top Supply Chain Challenges for CPG companies in 2023

Logistics Viewpoints

The classical approach involves functional silos, sequential decisions, and Excel and people to render a plan executable. For instance, the solution should optimize availability, fulfillment, source determination, routing, warehouse handling, and production capacity together and concurrently, focusing on minimizing Total Cost to Serve.

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5 Best Logistics Books to Keep Within Reach

Supply Chain Opz

Then, we use these criteria to rank the books, - Practicality: we look closely at how each book can provide basic concepts and strategies of the "Integrated Logistics Functions", namely, customer service, purchasing, production planning, warehousing, and transportation in a clear and concise manner. Our Rating: 4.9/5