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Thoughts. Selecting Supply Chain Software

Supply Chain Shaman

In 2012, when I started Supply Chain Insights , I believed that I could revolutionize the purchase of supply chain planning solutions by initiating a rating and review process across trading partners. Buying supply chain planning software is hard. How are people buying software? Here I share how to challenge the status quo.

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Aligning Supply Chain Metrics to Improve Value

Supply Chain Shaman

In follow-up qualitative interviews, one of the largest issues with organizational alignment was metric definition and a clear definition of supply chain excellence. To manage continuous improvement, companies need a clear definition of excellence and organizational alignment to that goal. They do not excel in planning or forecasting.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. 6 Examples of Excellent Customer Experiences. Image source: National Retail Association. Image source: Twitter. Image source: Ikea.

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Market Beat. Four Thumbs Down and One Thumb Up.

Supply Chain Shaman

Today, supply chain excellence matters more than ever. The discipline, first defined in 1982, includes source, make, deliver, and planning functions. Until there are clear answers, business leaders should avoid buying software from companies with deep investments by venture capitalists. Kinaxis Purchase of Rubikloud.

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A Treatise on Dogs That Do Not Hunt

Supply Chain Shaman

I could write a blog about each story, but let’s save that for coffee.) similarly, over 95% of manufacturers invested and implemented supply chain planning, but their primary tool today is Excel. As I type this blog post, I face my flowers blooming in my backyard. I don’t think so. I don’t know. (I Bring it on.

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My Take: E2open Buys Terra Technology

Supply Chain Shaman

As an analyst in the supply chain market for 15 years, I have written many articles on best-of-breed technology companies purchased by a larger company. The Terra Technology investment is one of what we believe will be a series of purchases to build inter-enterprise cloud-based software platforms to redefine supply chain planning.

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Demand Planning: Whipped And Chained by Tradition

Supply Chain Shaman

In a recent blog post, I was challenged by Anna. ” Anna, this blog post is for you. ” Anna, this blog post is for you. The issues are largely rooted in politics and the lack of clarity on supply chain excellence. Or planned orders to purchase orders?) Go to the source. And how do we measure it?