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Supply Chain Resilience. Really?

Supply Chain Shaman

Today, I speak at the North American Manufacturing Association, Manufacturing Leadership Conference, in Nashville on the use of data to improve supply chain resilience. Background The Council of Supply Chain Resilience met for the first time this month. What is supply chain resilience? The reason?

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Are Retailers or Consumers Pushing Holiday Shopping Earlier?

Enterra Insights

Journalist Ben Kesslen reports a new survey from Bankrate found, “48% of Americans will begin their winter holiday gift buying in October.”[1] He believes one reason consumers are shopping early is to avoid extra shipping costs (i.e., “If “In collaboration with Arlington Research, [Coveo] surveyed 4,000 U.S.

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How Returns Management Works: Process, Tips, & Best Practices

Unleashed

If you’re selling products, your customers should feel confident that they can negotiate with you in the event their purchased goods arrive damaged, incorrect, or are no longer required. One paper from the University of Texas at Arlington suggests that lenience may yield better results than strictness.

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Organized Retail Crime is Growing, Losses up 7% from Last Year

Material Handling & Logistics

A National Retail Federation report found that 92% of companies surveyed had been a victim of organized retail crime in the past year. These criminals find new ways to expand their networks and manipulate the retail supply chain every day. The number was down from 40% last year and 44% the year before.

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