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Are Retailers or Consumers Pushing Holiday Shopping Earlier?

Enterra Insights

Journalist Ben Kesslen reports a new survey from Bankrate found, “48% of Americans will begin their winter holiday gift buying in October.”[1] He believes one reason consumers are shopping early is to avoid extra shipping costs (i.e., “If “In collaboration with Arlington Research, [Coveo] surveyed 4,000 U.S.

Retail 130
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How Returns Management Works: Process, Tips, & Best Practices

Unleashed

If you’re selling products, your customers should feel confident that they can negotiate with you in the event their purchased goods arrive damaged, incorrect, or are no longer required. One paper from the University of Texas at Arlington suggests that lenience may yield better results than strictness.