Remove 3PL Remove KPI Remove Metrics
article thumbnail

The 7 Habits of Highly Effective 3PLs

The Logistics of Logistics

Highly effective 3PLs have developed the right habits, culture and processes to deliver excellent service to their clients. Innovation and new technology are obviously important, but when evaluating a 3PL, go with the one that excels at blocking and tackling. The 7 Habits of Highly Effective 3PLs. Habit 7 – The Right Culture.

KPI 190
article thumbnail

9 Key Topics to Understand to Frame A Shipper’s Mind for Effective KPI Management with a 3PL

GlobalTranz

This is the first post in an ongoing series on effective KPI management from third party logistics consultant, Chuck Intrieri, of The Lean Supply Chain. . How does an SLA work with Key Performance Indicators (KPIs)? The more KPIs, the more difficult the negotiation process. All KPIS have a target percentage to meet.

KPI 120
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Managing a Third Party Logistics Partnership

The Logistics of Logistics

When you have chosen a 3PL partner, insure that you have an effective Service Level Agreement (SLA) with accompanying Key Performance Indicators (KPIs) to manage the Service Level of the 3PL. This SLA/KPI has to be negotiated and agreed upon by you and your 3PL partner.This negotiation time can take three (3) to Six (6) months.

article thumbnail

Real-World Scenario: Best Practices for Warehouse Contracts: Part One

GlobalTranz

In the below is a real world example of a consultant coming to a third party logistics company with the goal of choosing a warehouse and 3pl provider. This two-part blog series will take you thru the RFP questions along with the answers you'd expect to see from the 3PL. KPIs Question 1. Customer metrics. 3PL Answer 1.

Modeling 194
article thumbnail

3 Core Metrics & 10 Soft Metrics for Measuring Supply Chain Performance

GlobalTranz

3 Key Metrics for Measuring Supply Chain Performance Beyond Cost Reduction. 10 Soft Metric Considerations in Measuring Supply Chain Performance. Effective, successful Key Performance Indicators (KPIs)/A balanced scorecard: Effective KPI management starts with some key areas to have both parties understand. Read more. .

article thumbnail

Service Level Agreement Defined

The Logistics of Logistics

In my opinion, a service level agreement should be used in any customer-3PL engagement. It states that certain KPIs in this QBR are to be negotiated/reviewed monthly. Sometimes, the Logistics provider has their own SLA/KPI that they want to use with any customer, but negotiation is still in order. How do you write an SLA/KPI?

article thumbnail

Top Logistics Articles of 2015

GlobalTranz

The 3PL industry is currently at a juncture where stakeholders are being forced to reconsider the way they do business. Outsourced Logistics: Big & Small Brands Alike are Targeting 3PL Services. Yet in outsourced logistics simply refers to hiring a third-party logistics service, 3PL, to handle the logistics services.