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Consumers Are in Charge of the Digital Path to Purchase

Enterra Insights

Although retailers still talk about the digital path to purchase as an alternative to the traditional shopping journey, the lines between paths to purchase have blurred. With all generations getting more comfortable on the digital path to purchase, most retailers have adapted to this new reality and are pursuing omnichannel strategies.

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The Quietly Growing Conundrum of Online Returns

Logistics Viewpoints

However, the inability for consumers to initially see, feel or experience products they purchase online can create gaps between product expectations and what arrives at the doorstep. Compare this to the 9% returns rate of purchases made in-store. In the U.S, 21% of online orders were returned in 2021, up from 9% in 2019. In the U.S,

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Using Customer Delivery Personas as a Growth Tool

Multichannel Merchant

With 131 billion parcels shipped globally in 2020, the Pitney Bowes 2021 Parcel Shipping Index predicts parcel volume will double in the next five years, with an 11% CAGR from 2021-2026. When it comes to delivery, today’s sophisticated consumers want to select the delivery option that best suits their needs for each individual purchase.

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Using Customer Delivery Personas as a Growth Tool

Multichannel Merchant

With 131 billion parcels shipped globally in 2020, the Pitney Bowes 2021 Parcel Shipping Index predicts parcel volume will double in the next five years, with an 11% CAGR from 2021-2026. When it comes to delivery, today’s sophisticated consumers want to select the delivery option that best suits their needs for each individual purchase.

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Top 20 Warehouse Automation Suppliers Worldwide

Logistics Viewpoints

ARC defines the warehouse automation market according to a number of qualifications and dimensions to deliver a well-defined measure, with numerous segmentations, allowing those that purchase the research to understand what is being measured, and to easily extrapolate the findings to support their strategic planning needs.

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How Bukalapak is Leading Indonesia’s E-commerce Growth With Last-Mile Technology Solutions

Locus

The future is bright for e-commerce in Indonesia as by 2026, e-commerce in the country is expected to be worth $17.4 With a mobile phone, internet, app, and a few clicks, they can easily purchase products without going out of stores. The panelists then looked at Indonesia, SEA’s most populous country.

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Google Launches Last-Mile Fleet Solutions – Gamechanger?

Cathy Roberson

Technology provider Google launched Last Mile Fleet Solution on March 17 to provide last-mile fleet operators with real-time routing and tracking capabilities. A Pitney Bowes study forecasts ecommerce shipments to double by 2026 and that 90% of US consumers expect free two-to-three-day shipping. Where's my package?